3Com Megahertz
Modem User Guide
Online Technical Services 

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Online Technical Services

3Com offers worldwide product support 24 hours a day, 7 days a week, through the following online systems:

World Wide Web Site

Access the latest networking information on the 3Com Corporation World Wide Web site by entering the appropriate URL into your Internet browser:

 

Country

URL

3Com home page

www.3com.com/

Asia/Pacific Rim

www.3com.com/apr

Europe

www.3com.com/europe

Americas International

www.3com.com/ami

Middle East/Africa

www.3com.com/meaf

From each of these sites, you can select the 3Com Web site for the country or language you prefer.

This service provides access to online support information such as technical documentation and software library, as well as support options ranging from technical education to maintenance and professional services.

3Com FTP Site

Download drivers, patches, software, and MIBs across the Internet from the 3Com public FTP site. This service is available 24 hours a day, 7 days a week.

To connect to the 3Com FTP site, enter the following information into your FTP client:

 

 

 

NOTE: A user name and password are not needed with Web browser software such as Netscape Navigator and Internet Explorer.

3Com Bulletin Board Service

The 3Com BBS contains patches, software, and drivers for 3Com products. This service is available through analog modem or digital modem (ISDN) 24 hours a day, 7 days a week.

Access by Analog Modem

To reach the service by modem, set your modem to 8 data bits, no parity, and 1 stop bit. Call the telephone number nearest you:

Country

Data Rate

Telephone Number

Australia

Up to 14,400 bps

+61 2 9955 2073

Brazil

Up to 14,400 bps

+55 11 5181 9666

France

Up to 14,400 bps

+33 1 6986 6954

Germany

Up to 28,800 bps

+4989 62732 188

Hong Kong

Up to 14,400 bps

+852 2537 5601

Italy

Up to 14,400 bps

+39 2 27300680

Japan

Up to 14,400 bps

+81 3 5977 7477

Mexico

Up to 28,800 bps

+52 5 520 7835

P.R. of China

Up to 14,400 bps

+86 10 684 92351

Taiwan, R.O.C.

Up to 14,400 bps

+886 2 377 5840

U.K.

Up to 28,800 bps

+44 1442 438278

U.S.A.

Up to 53,333 bps

+1 847 262 6000

Access by Digital Modem

ISDN users can dial in to the 3Com BBS using a digital modem for fast access up to 64 Kbps. To access the 3Com BBS using ISDN, use the following number:

1 847 262 6000

3Com Facts Automated Fax Service

The 3Com Facts automated fax service provides technical articles, diagrams, and troubleshooting instructions on 3Com products 24 hours a day, 7 days a week.

Call 3Com Facts using your Touch-Tone telephone:

1 800 762 6163 or

1 847 545 0859