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Upgrading the Firmware

As new versions of the U.S. Robotics Professional Access Point firmware become available, you can upgrade the firmware on your devices to take advantages of new features and enhancements.

Caution

Do not upgrade the firmware from a wireless client that is associated with the access point you are upgrading. Doing so will cause the upgrade to fail. Furthermore, all wireless clients will be disassociated and no new associations will be allowed.
If you encounter this scenario, the solution is to use a wired client to gain access to the access point:
  • Create a wired Ethernet connection from a PC to the access point.
  • Bring up the Administration UI
  • Repeat the upgrade process using with the wired client.

Note

You must do this per access point; you cannot upgrade firmware automatically across the cluster.

Keep in mind that a successful firmware upgrade restores the access point configuration to the factory defaults.

To upgrade the firmware on a particular access point:

  1. Navigate to Advanced > Upgrade on the Administration Web pages for that access point.
  2. Information about the current firmware version is displayed and an option to upgrade a new firmware image is provided.

  3. If you know the path to the New Firmware Image file, enter it in the textbox. Otherwise, click the Browse button and locate the firmware image file.

Update

Click Update to apply the new firmware image.

Upon clicking Update for the firmware upgrade, a popup confirmation window is displayed that describes the upgrade process.

Click OK to confirm the upgrade, and start the process.

Caution

The firmware upgrade process begins once you click Update and then OK in the popup confirmation window.

The upgrade process may take several minutes during which time the access point will be unavailable. Do not power down the access point while the upgrade is in process. When the upgrade is complete, the access point will restart and resume normal operation using the factory default configuration settings.

Verifying the Firmware Upgrade

To verify that the firmware upgrade completed successfully, check the firmware version shown on the Advanced > Upgrade tab (and also on the Basic Settings tab). If the upgrade was successful, the updated version name or number will be indicated.

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