The access point may not be broadcasting its network name.
Using a computer connected to the same networking device as the access point, start a Web browser.
Type the IP address of the access point, and press ENTER to display the configuration pages of the access point. You can get the IP address from the Network Device Locator.
Click the Wireless tab and verify that Broadcast network name is selected. If it is not selected, select it, scroll to the bottom of the Wireless page, and click Save.
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