Internet Call Notification

Overview

The Internet Call Notification feature, available on U.S. Robotics V.92 modems, allows you to stay in touch with incoming voice telephone calls while maintaining your online connection. During a V.92 Internet connection, the U.S. Robotics Internet Call Notification feature will:

Setup Requirements

There are three main features offered with Internet Call Notification to manage incoming calls while you are online:

The availability of each of these features is subject to certain requirements which are detailed as follows.

Incoming Call Notification (provided by telephone service provider)

Call Waiting service from your local telephone service provider is required in order for you to utilize the Incoming Call Notification feature. Call Waiting may not be available in all countries and regions. Check with your local telephone service provider; there may be a small setup charge and monthly fee for this service.

Call Waiting allows for notification of incoming calls while your analog phone line is already in use, be it for a voice call or a modem connection. If you are already engaged in a voice call when another incoming call is attempted, you will be alerted to the incoming call by a beep, and Call Waiting allows you the option to switch between your two calls using the telephone keypad.

Caller ID (provided by telephone service provider)

Caller ID service from your local telephone service provider is required in order for you to view the displayed name and phone number of the incoming calling party. Caller ID may not be available in all countries and regions. Check with your local telephone service provider; there may be a small fee associated with this service.

This service can also provide you with the identification of incoming callers while you are already engaged in another voice call; providing your telephone is properly equipped.

Note: In some countries, the Caller ID data is sent by the network in the form of DTMF tones. Your modem does not support this format, and therefore, will not display Caller ID information.

Modem on Hold (provided by Internet Service Provider)

In order to utilize the Modem on Hold feature, your Internet connection must be established in V.92 mode. This means that your Internet Service Provider must offer V.92 service, and your modem must succeed in establishing a V.92 connection.

If you are on a V.90 connection, meaning first-generation standard 56K mode, the Incoming Call Notification feature will still be available, but your only options would be to either ignore the incoming call, or respond to it at the expense of dropping your Internet connection. Only a V.92 connection will allow you to place the Internet connection on hold.