56K PCI Faxmodem User's Guide and Reference

Installation Instructions

Prepare for installation.

CAUTION: To avoid the risk of electrical shock, make sure your computer and all peripheral devices are turned off and unplugged. Disconnect all telephone cables from any existing modems before opening the computer’s cover. Touch an unpainted metal area of your computer’s case to ground yourself, which protects your equipment from electrostatic discharge.

NOTE: Before you begin, we recommend you uninstall any other modems you have in your system. Refer to your previous modem's documentation for instructions.

Write down your new USRobotics modem's serial number on your Quick Installation Guide. The serial number is located on the white bar code sticker on the modem and on the modem's box. If you ever need to call our Technical Support department, you will need this number, your Product ID Number, and your Model Number to receive assistance.

The Product ID Number is: USR5660A

The Model Number is: 5660

Step1: Physically install the modem in your computer.
Turn off your computer and all peripheral devices. Unplug your computer and remove the computer’s cover. Remove the expansion slot cover at the back of an empty PCI expansion slot. PCI slots are usually white in color. The slot cover is on the back of your computer and covers an opening on your computer’s case. The slot cover could be held in place with a screw or a clip.

Insert the modem into the PCI slot. You may need to rock the modem back and forth while pressing down firmly to properly seat the modem in the PCI slot.

The modem’s metal bracket will cover the opening on the back of the computer. If applicable, secure the modem with the screw or clip you removed. Replace the computer’s cover.

Step 2: Connect the modem to an analog phone line.
Plug one end of the provided phone cord into the jack on the modem labeled . Plug the other end into an analog phone wall jack. When you are not using your modem, you can use a telephone by plugging the telephone’s cord into the modem’s jack.

CAUTION: The USRobotics 56K PCI Faxmodem requires a standard analog telephone line. Do not connect your modem to a digital telephone line. Digital lines are commonly used in office buildings and hotels. If you are unsure whether your line is analog or digital, ask your network administrator or your local telephone company.

Step 3: Install the modem drivers.

All Operating Systems:
Reconnect your computer and peripherals and turn your computer on.

NOTE: If at any time during the installation you are prompted to select the location of your installation drivers, the following is the correct location on the Installation CD-ROM (assuming D: is your CD-ROM drive).

Windows Me/98/95 drivers - D:\
Windows XP/2000 drivers - D:\2000_XP

Windows 95
Insert the Installation CD-ROM into your CD-ROM drive before Windows opens. You need to install both the USRobotics V.92 PCI Faxmodem Enumerator and the USRobotics V.92 PCI Faxmodem.

NOTE: If at any time during the installation you are prompted to select the location of any installation files, the location of the files on the Installation CD-ROM is D:\ (assuming D: is your CD-ROM drive).

When the New Hardware Found or Update Device Driver Wizard appears, follow the on-screen instructions.

Windows 98
You need to install both the USRobotics V.92 PCI Faxmodem Enumerator and the USRobotics V.92 PCI Faxmodem.

Log into Windows. Insert the Installation CD-ROM into your CD-ROM drive. When the Add New Hardware Wizard appears, click Next. Select Search for the best driver for your device (Recommended) and click Next. Click Specify a location and type D:\ (If your CD-ROM drive uses a different letter, type that letter in place of “D”). Click Next. When Windows locates the correct drivers for the USRobotics V.92 PCI Faxmodem Enumerator, click Next. When Windows is finished installing the drivers, click Finish.

The wizard will then detect and report a search for drivers for U.S. Robotics V.92 PCI Faxmodem. Click Next. Choose Search for the best driver for your device (Recommended) and click Next. Click Specify a location and type D:\ (If your CD-ROM drive uses a different letter, type that letter in place of “D”). Click Next. When Windows locates the correct drivers for the USRobotics V.92 PCI Faxmodem, click Next. When Windows is finished installing the software, click Finish.

Windows Me
You need to install both the USRobotics V.92 PCI Faxmodem Enumerator and the USRobotics V.92 PCI Faxmodem.

Log into Windows. Insert the Installation CD-ROM into your CD-ROM drive. When the Add New Hardware Wizard appears, select Specify the location of the driver (Advanced) and click Next. Make sure that Removable Media (Floppy, CD-ROM...) is not selected. Click Specify a location and type D:\ (If your CD-ROM drive uses a different letter, type that letter in place of “D”). Click Next. When Windows locates the correct drivers for the USRobotics V.92 PCI Faxmodem Enumerator, click Next. When Windows is finished installing the drivers, click Finish.

The wizard will then detect and report a search for drivers for U.S. Robotics V.92 Faxmodem. Choose Specify the location of the driver (Advanced) and click Next. Click Specify a location and type D:\ (If your CD-ROM drive uses a different letter, type that letter in place of “D”). Click Next. When Windows locates the correct drivers for the USRobotics V.92 PCI Faxmodem, click Next. When Windows is finished installing the software, click Finish.

Windows 2000
Log into Windows. When the “Found New Hardware Wizard” screen appears, click Next then insert the Installation CD-ROM into your CD-ROM drive. Select Search for a suitable driver for my device (Recommended) and click Next. Click CD-ROM drives and click Next. When Windows locates the correct drivers for the PCI Simple Communications Controller, click Next. Click Yes to continue if a “Digital Signature Not Found” screen appears*. When Windows is finished installing the drivers, click Finish.

Windows XP
Log into Windows. When the Found New Hardware Wizard appears, insert your Installation CD-ROM into your CD-ROM drive. A “Hardware Installation” warning may appear*. Click Continue Anyway. When Windows is finished installing the software, click Finish.

* USRobotics has thoroughly tested in conjunction with the supported hardware and has verified compatibility with Windows 2000/XP.

Software Installation

Insert the Installation CD-ROM into your CD-ROM drive. The Installation CD-ROM window should automatically appear.

If your Installation CD-ROM is already in the drive, and the Installation CD-ROM interface is not displayed, eject and reinsert the Installation CD-ROM. If the CD-ROM interface still does not appear, click Windows Start and then Run. Type D:\setup.exe in the “Run” dialog box. (If your CD-ROM drive uses a different letter, type that letter in place of “D.”)

Install the Instant Update software.

The Instant Update software automatically notifies you of any updates to your modem’s code.

To install the Instant Update software:
At the Installation CD-ROM interface, click Software, select USRobotics Instant Update and then click Install. Then follow the on-screen instructions to install the Instant Update software.

Install the Internet Call Notification software.
Internet Call Notification enables the V.92 feature “Modem On Hold,” which allows your Internet connection to be suspended when there is an inbound telephone call.
If you are connecting to a service provider that supports V.92, you will receive a message informing you of an incoming call. In addition, if you subscribe to Caller ID service, the number of the incoming call will be displayed in the computer's message window. You will then have the option to accept the call or to ignore it. If you choose to accept the call, another message will appear notifying you of the length of time that the provider's system will wait on hold before the data connection is terminated. You can then return to the connection when the call is completed without losing the connection.

If you are connecting to a server that does not support V.92, you will receive a message informing you of an incoming call. You will then have the option to accept the call or to ignore it. If you choose to accept the call, your data connection will be terminated.

To install the Internet Call Notification software:
At the Installation CD-ROM interface, click Software, Internet Call Notification, and then Install. Follow the on-screen instructions to complete the installation of the software.

Register your modem.
When you register your modem online, USRobotics will use your information to:

• Enable your warranty.
• Inform you of future product support notices, alerts, and changes to our support offerings.
• Invite you to participate in market research, new product definition studies, and beta test programs.
• Invite you to participate in promotional campaigns.

We respect our customers’ privacy. USRobotics will not sell or provide any personal information that identifies you or any individual to any outside source.