Some of my Internet-based applications no longer work.

Possible Solution

Determine whether you have Internet access by launching your Web browser and going to www.usr.com.

• If the page does not load, follow the instructions for troubleshooting inability to access the Internet.
• If the page does load, you may need to reconfigure the router's special applications settings. For access to a special application (for example, ICQ, Battle.net), you must specify a service port that is allowed to bypass the router's firewall. For instructions on configuring your router to allow such access, see Special Application Port .