Contents:
Specialized Internet Connection Instructions
Configuring the Wireless Turbo Access Point & Router
Frequently Asked Questions >
Wireless Turbo Access Point & Router User Guide (Windows 95, 98, 2000, NT, Me, XP, and Macintosh)
Frequently Asked Questions
Question: What can I do if the Wireless Turbo Access Point & Router can't obtain an IP address from my Internet Service Provider (ISP)?Answer:
- Make sure that your broadband modem is connected properly.
- Try unplugging the power supply of your cable or DSL modem then plugging back it back in to reset it.
- If you are using dynamic IP addressing, make sure that your cable or DSL modem supports DHCP pass-through.
- Some ISPs require that you use a registered MAC address.
Answer:
- Try unplugging the power supply of your cable or DSL modem then plugging it back in to reset it.
- Restore the factory default settings of the Wireless Turbo Access Point & Router. Press in and hold the RESET button for between five and ten seconds. This will reset the Wireless Turbo Access Point & Router to the factory default settings. If you applied any personal configuration settings, you will need to make the changes again.
Question: What type of cable do I need to use to connect my broadband modem to the Wireless Turbo Access Point & Router?
Answer:
Some types of broadband modems require that you use a cross-over cable to connect to the Wireless Turbo Access Point & Router. Use the cables that were included with your Wireless Turbo Access Point & Router and with your broadband modem. Contact your ISP if you are still uncertain about which type of cable you must use.
Question: How do I access the Web User Interface?
Answer:
Launch your Internet browser and enter the default IP address, http://192.168.123.254.
Question: Does the Wireless Turbo Access Point & Router support IPSEC?Answer:
Yes, the Wireless Turbo Access Point & Router supports IPSEC pass-through.
Question: What type of firewall is the Wireless Turbo Access Point & Router equipped with?Answer:
The Wireless Turbo Access Point & Router uses NAT and TCP/IP port inspections.
Question: What is NAT?
Answer:
Network Address Translation (NAT) translates multiple IP addresses on the private LAN to one public address that is sent out to the Internet. This provides security since the IP address of a computer on the LAN is not transmitted to the Internet. The user can have multiple private addresses behind the single address that was provided by the ISP.
Question: What is DMZ?
Answer:
DMZ stands for Demilitarized Zone. This feature allows one IP address to be exposed to the Internet. DMZ allows only one computer to be exposed when multiple TCP/IP ports need to be open. If you want to use DMZ, you must set your computer with a static IP.
Question: If DMZ is used, does the exposed user share the public IP with the Wireless Turbo Access Point & Router?Answer:
No, all specific requests are forwarded to the DMZ host.
Question: What should I do if I am unable to access my e-mail or the Web page of my ISP?Answer:
You should contact your ISP to get the full URL and then perform the
following steps:
- Connect your broadband modem directly to one of your computers.
- Perform the ping command by clicking Windows Start and then Run. In the Run dialog box, Windows 95, 98, and Me users should type command. Windows 2000, NT, and XP users should type cmd. All users should then enter the following command: ping xxx, where xxx is the complete URL for your ISP.
- After you get the IP address, enter the IP address in the mail server option or in the address line of your Web browser.
Question: Why can't I access the Web User Interface?
Answer:
You may have to remove the proxy settings or the dial-up settings on your Internet browser.
Question: Are PPTP packets passed through or actively routed by the Wireless Turbo Access Point & Router?Answer:
The Wireless Turbo Access Point & Router does allow pass-through of PPTP packets.
Question: What is the maximum number of users that the Wireless Turbo Access Point & Router will allow?Answer:
If you attach additional hubs to the Wireless Turbo Access Point & Router, up to 253 separate users can connect to the Wireless Turbo Access Point & Router.
Question: Is the Wireless Turbo Access Point & Router compatible across different platforms?
Answer:
Any platform that supports Ethernet, Wi-Fi compatible 802.11b and 802.11g products, and TCP/IP is compatible with the Wireless Turbo Access Point & Router.
Question: Will the Wireless Turbo Access Point & Router allow me to use my own public IPs and domain, or do I have to use the IPs provided by the Wireless Turbo Access Point & Router?Answer:
Only one valid Internet IP address is necessary. The internal IP address range will still go through the NAT firewall for all outbound Internet requests. All inbound requests will be blocked unless specific settings have been set up, such as port forwarding or DMZ.
Question: How many ports can be forwarded at the same time?Answer:
You can forward up to 20 ports at the same time.
Question: Can the Wireless Turbo Access Point & Router be used in place of a modem?Answer:
No, the Wireless Turbo Access Point & Router must be used with a broadband modem.
Question: Is there a security log feature for the Wireless Turbo Access Point & Router?
Answer:
Yes, there is a security log feature in the Tools page of the Web User Interface.
