The U.S. Robotics USB ADSL modem is compatible with any PC equipped with a USB port. As a Plug and Play device, Windows 98 First Edition (FE), 98 Second Edition (SE), 2000, and Millennium (Me) will automatically recognize the U.S. Robotics USB ADSL modem and initiate the installation process.
U.S. Robotics USB ADSL package includes:
Inform your dealer if there are any incorrect, missing, or damaged parts.
The U.S. Robotics USB ADSL Modem contains two LEDs on the top panel. The upper LED is marked "PWR" and the lower LED is marked "Data." The operational status of the modem is indicated by the LED conditions listed below.
LED | Status | Description |
Data | Flashing Green | Indicates the modem is synchronizing its ADSL/ATM link with the DSLAM. |
On Green | Indicates an ADSL/ATM link has been established with the DSLAM. | |
PWR | On Green | Power is being supplied to the modem via the USB bus. |
USB devices can be either self-powered or bus-powered. A device with no power connector is bus-powered and derives its operating power from the USB connection directly. The U.S. Robotics USB ADSL Modem is bus-powered - all you need to do is plug it into a host PC.
The following information may be required, depending on the driver you install. Contact your DSL service provider before proceeding with software installation.
*These items are only required if you are not using default values.
The U.S. Robotics USB ADSL Modem requires the following PC features to operate:
NOTE: If you are not sure if you are using Windows 98 First Edition, right click My Computer and Properties. If your version is Windows 98, version 4.10.1998, you are using Windows 98 First Edition.
The ADSL network must meet the following minimum requirements:
NOTE: It is very important that you have your serial number written down for future reference. If you ever need to call our Technical Support department, you will need this number to receive assistance. You can find your serial number on a bar code sticker on the modem and also on the box.
Make sure that your PC is on and that you have your operating system CD-ROM readily available.
(Windows 2000 and Me Users: A Digital Signature Not Found screen may appear.* Click Yes. Windows will verify that your modem is properly installed).
You will be prompted to restart your PC. Click Yes, I want to restart my computer now, remove any disks from their drives, and click Finish. Click Yes to confirm that you want to reboot the system.
Connect one end of the included phone cord to the phone port on the back of your modem and connect the other end into the phone jack on the wall. The installation of the U.S. Robotics USB ADSL Modem is complete. Your data LED should illuminate a solid green.
* U.S. Robotics has thoroughly tested this driver in conjunction with the supported hardware and has verified compatibility with Windows 2000 and Windows Me. Because U.S. Robotics wants its customers to take full advantage of the modem's functionality, we have made the driver available.
NOTE: Before configuring the TCP/IP settings, you should consult with your DSL Internet Service Provider for the correct settings. If your modem was supplied by your DSL Internet Service Provider, verify with their documentation for the correct TCP/IP settings. After configuring your TCP/IP settings, verify that you have a valid Internet connection by accessing your default browser or the browser of your choice.
NOTE: Before configuring the TCP/IP settings, you should consult with your Internet Service Provider for the correct settings. If your modem was supplied by your DSL Service Provider, verify with their documentation for the correct TCP/IP settings. After configuring your TCP/IP settings, verify that you have a valid Internet connection by accessing your default browser or the browser of your choice.
NOTE: Before configuring the TCP/IP settings, you should consult with your Internet Service Provider for the correct settings. If your modem was supplied by your DSL Service Provider, verify with their documentation for the correct TCP/IP settings. After configuring your TCP/IP settings, verify that you have a valid Internet connection by accessing your default browser or the browser of your choice.
NOTE: Before configuring the TCP/IP settings, you should consult with your Internet Service Provider for the correct settings. If your modem was supplied by your DSL Service Provider, verify with their documentation for the correct TCP/IP settings. After configuring your TCP/IP settings, verify that you have a valid Internet connection by accessing your default browser or the browser of your choice.
NOTE: Before configuring the TCP/IP settings, you should consult with your Internet Service Provider for the correct settings. If your modem was supplied by your DSL Service Provider, verify with their documentation for the correct TCP/IP settings. After configuring your TCP/IP settings, verify that you have a valid Internet connection by accessing your default browser or the browser of your choice.
NOTE: Before configuring the TCP/IP settings, you should consult with your Internet Service Provider for the correct settings. If your modem was supplied by your DSL Service Provider, verify with their documentation for the correct TCP/IP settings. After configuring your TCP/IP settings, verify that you have a valid Internet connection by accessing your default browser or the browser of your choice.
Once the U.S. Robotics USB ADSL Modem and software have been installed, the
communication settings are easily updated by performing the following steps:
NOTE: Check with your Internet Service Provider for the correct settings.
The U.S. Robotics USB ADSL Modem control panel program provides a quick and easy way to configure and check the performance of both the modem and the ADSL connection. When open, the monitor window will periodically update.
NOTE: To access the modem Control Panel, the driver must be running. Also, make sure the USB cable is plugged into the modem.
Click Start, select Settings, and click Control Panel.
Double-click U.S. Robotics USB
ADSL Modem, or just double-click the U.S. Robotics icon in
the system tray. If
the icon is illuminated red, you will not
have access to the control panel. If the icon is
illuminated green, you will have access.
The Physical Link Status tab of the USB ADSL Modem window (Control Panel) allows you to review the current state of the USB ADSL Modem and connection. When the green indicator is on in the Link Status field, it indicates that a connection has been made. This indicator blinks yellow while a connection is being established. The Transmitting and Receiving data activity are shown separately by individual flashing yellow indicators.
The System Information tab displays the release number of the U.S. Robotics USB ADSL modem driver, the firmware release number, and the control panel version that you are currently using.
CAUTION: Do not change the values unless instructed by your Internet Service Provider.
The Configuration tab offers driver appropriate Modulation, Encapsulation, and VPI and VCI values. If you are using a WAN or ATM driver, only the Modulation type will be displayed and may be modified. For LAN driver applications, you will be able to view and modify the Modulation type, Encapsulation type, and VPI and VCI values.
You can remove the U.S. Robotics USB ADSL Modem software drivers by performing
the following steps.
NOTE: The USB cable should not be unplugged until after the uninstall process has been completed. For Windows 98 applications, the cable must be unplugged immediately following the successful completion of the uninstall process.
My computer did not recognize the modem.
Possible Solution:
The drivers are installed, the power LED is ON, the phone line is connected, but the data light is off or keeps flashing.
Possible Solution:
After configuring the TCP/IP settings, the modem does not establish a connection to the Internet.
Possible Solution:
The installation failed.
Solution:
You will need to uninstall the failed installation.
1. Call the Dealer Who Sold You this U.S. Robotics Product
The dealer or DSL Internet Service Provider may be able to troubleshoot the problem over the phone or may request that you bring the product back to the store for service.
2. Contact the U.S. Robotics Technical Support Department
For current support contact information, go to the following web site:
http://www.usr.com/support/s-contact.asp
ADSL (Asymmetric Digital Subscriber Line) - Transports information to and from customers and networks.
ATM (Asynchronous Transfer Mode) - This is a protocol that packs digital information into 53-byte cells which are switched throughout a network over virtual circuits.
Bandwidth - This is the amount of data that can be transmitted over a given time period.
DSLAM (Digital Subscriber Line Access Multiplexer) - This is a network device that receives signals from multiple customer Digital Subscriber Line connections and places them on higher speed lines with multiplexing techniques for the fastest phone line technology available.
DHCP (Dynamic Host Configuration Protocol) - This is a protocol for automatic TCP/IP configurations providing static and dynamic address allocation and management.
DNS (Domain Naming System) - This is a mechanism used in the Internet for translating names of host computers into addresses.
Encryption Type - This is the mathematical process whereby encoding information is created for the purposes of ciphering data.
Filter - This is an operating parameter used in LAN bridges and routers that when set, will cause these devices to block the transfer of packets from one LAN to another.
G.lite - Officially known as G.992.2, it is now a standard way to install Asymmetric Digital Subscriber Line service. G.lite makes it possible to have Internet connections to home and business computers at up to 1.5 Mbps over regular phone lines.
G.dmt - This refers to the ADSL standard approved by the International Telecommunications Union (ITU). G.dmt indicates full rate ADSL which provides standards for higher speed ADLS than G.lite. G.dmt provides maximum data rates of 8 Mbps downstream to the subscriber and 1.5 Mbps upstream from the subscriber.
Gateway - This is an entrance and an exit to a communications network.
IP (Internal Protocol) - This allows a packet of information to travel through
many networks and LANs.
LAN (Local Area Network) - This is a network base covering a local geographic
area.
Modulation Type - A modulation is the process of varying characteristic elements
of the electrical carrier waves.
POTS (Plain Old Telephone Service) - This is a basic voice service available in residences throughout the United States.
RAM (Random Access Memory) - The primary memory in a computer, this is memory
that can be overwritten with new information. The random access part of its
name comes from the fact that the next bit of information in RAM can be located
- no matter where it is - in an equal amount of time.
RJ-11 - This is a six-conductor modular telephone jack wired for up to four
wires. The most common telephone jack in the world, the RJ-11 is typically used
for connecting telephone instruments, modems and fax machines to a female RJ-11
jack on the wall or in the floor.
Subnet Mask - This is a portion of a network and is distinguished from other
portions by the use of a mask or subnet number.
Splitter - This is an analogue voice transmitted at baseband frequencies and
combined with the passband data transmission via a low-pass filter.
TCP/IP (Transmission Control Protocol/Internet Protocol) - This is a set of
protocols designed to link dissimilar computers using a variety of networks
and LANs.
Topology - The geometric physical or electrical configuration describing a
local communication network. The most common distribution system topologies
are the bus, ring, and star.
USB (Universal Serial Bus) - This is a new external bus standard that supports
data transfer rates of 12 Mbps.
VCI (Virtual Channel Identifier) - This is the address of a virtual circuit.
VPI (Virtual Path Identifier) - This is the address of a virtual path corresponding
to a connection on an ATM Network.
WAN (Wide Area Network) - This is a network base covering a large geographic
area.
WINS (Windows Internet Name Service) - This is a service transposing Windows networking names into useable addresses for routing purposes.
Basic ADSL: ANSI T1.415 Issue II (full rate ADSL), ITU G.992.1 (G.dmt), ITU G.992.2 (G.lite), G.994.1 (G.hs)
Transport Protocols: RFC 1577 (IP/ATM), RFC 2364 (PPP/ATM)
ATM Attributes: ATM Transmission Convergence, ATM Framing (with traffic shaping), ATM SAR/AAL5, ATM Forum UNI3.1 signalling, ATM UBR Service Class
Service Type: Full rate Discrete Multi-Tone ADSL (G.dmt), and Splitterless
ADSL (G.lite)
Data Rate: G.dmt: 8Mbps (downstream), 1Mbps (upstream) G.lite: 1.5Mbps (downstream),
512Kbps (upstream)
Media Type: Simultaneous data/voice (can coexist with HPNA)
Service Provider: Digital Subscriber Line Access Multiplexer (DSLAM)
Media Connection: USB cable connection to PC - 90-ohm shielded USB cable, max length 5 m (16ft) RJ-11 phone wire connection to ADSL provider
Host Interface: USB Specification 1.1 or up
System Requirements:
Port: Upstream: 1 USB Type B, USB spec. 1.1 differential and bi-directional,
12 Mbps (high-speed device)
Downstream: RJ-11 Phone wire connection to ADSL service provider
LEDs: Power, Data
Dimensions: Width = 6.134, Depth = 4.596, Height = 1.379
Weight: 5.8 oz.
Input: +5VDC, 500mA (maximum) (bus powered from USB host controller or hub)
Consumption: 2.5 watt maximum (BUS powered/USB powered)
Temperature: 0 to 50 degrees Celsius
Humidity: up to 95%
We declare under our sole responsibility that the U.S. Robotics USB ADSL Modem,
to which this declaration relates, is in conformity with the following standards
or other normative documents:
CE Mark:
Emissions: (U.S.) FCC Part 15 Class B, (Canada) ICES-003
Safety: (U.S./Canada) CSA C22.2 No. 950-95 NRTL/C
Telecom: (U.S.) FCC Part 68, (Canada) Industry Canada (CS-03)
This device complies with Part 15 of the FCC Rules. Operation is subject to the following conditions:
Warning! This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment.
Attach standard telephone cable to the RJ-11 port, and shielded USB cable to the USB port.
NOTE: In order to maintain compliance with the limits of a Class B digital device, US Robotics requires that you use a quality interface cable when connecting to this device. Changes or modifications not expressly approved by US Robotics could void the user's authority to operate this equipment. Suggested cable type is 90-ohm USB cable for the USB port, and standard telephone cable for the RJ-11 port.
The information in this document is subject to change without notice and does not represent a commitment on the part of the vendor. No warranty or representation, either expressed or implied, is made with respect to the quality, accuracy or fitness for any particular purpose of this document. The manufacturer reserves the right to make changes to the content of this document and/or the products associated with it at any time without obligation to notify any person or organisation of such changes. In no event will the manufacturer be liable for direct, indirect, special, incidental or consequential damages arising out of the use or inability to use this product or documentation, even if advised of the possibility of such damages. This document contains materials protected by copyright. All rights are reserved. No part of this manual may be reproduced or transmitted in any form, by any means or for any purpose without expressed written consent of its authors. Product names appearing in this document are mentioned for identification purchases only. All trademarks, product names or brand names appearing in this document are registered property of their respective owners.
This product conforms to the following specifications:
This product complies with European Directive 1995/5/EC.
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of Industry Canada. ICES-003
Le présent appareil numérique n'émet pas de bruits radio-électriques dépassant les limites applicables aux appareils numériques de la classe B prescrites dens le Règlement sur le brouillage radioélectrique édicté par l'Industrie. NMB-003
To ensure that certified equipment is attached correctly and only to the networks of participating carriers, the following statement shall accompany each unit of certified equipment offered for sale. This statement must be included conspicuously in written or electronic format, at or near the front of each copy of the operating manual, or accompany other technical information, or be included as a separate sheet. The required statement is:
NOTICE: The Industry Canada label identifies certified equipment. This certification means that the equipment meets telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements documents(s). The department does not guarantee the equipment will operate to the user's satisfaction."
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions might not prevent degradation of service in some situations.
Repairs to certified equipment should be coordinated by a representative designated
by the supplier. Any repairs or alterations made by the user to this equipment,
or equipment malfunctions, may give the telecommunications company cause to
request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections
of the power utility, telephone lines and internal metallic water pipe system,
if present, are connected together. This precaution may be particularly important
in rural areas.
CAUTION: Users should not attempt to make
such connections themselves, but should contact the appropriate electric inspection
authority, or electrician, as appropriate."
An explanatory note on Ringer Equivalence Numbers (see Section 10.0) and their use must be provided for the terminal equipment user in the information accompanying the terminal equipment. A notice similar to the following would be suitable:
NOTICE: The Ringer Equivalence Number (REN)
assigned to each terminal device provides an indication of the maximum number
of terminals allowed to be connected to a telephone interface. The termination
on an interface may consist of any combination of devices subject only to the
requirement that the sum of the ringer equivalence Numbers of all the devices
does not exceed 5."
Canadian Modem Users, your warranty and repair centre is:
U.S. Robotics
Unit - 100, 13751 Mayfield
Richmond, B.C. Canada V6V 2G9
HARDWARE: U.S. Robotics warrants to the end user ("Customer") that this hardware product will be free from defects in workmanship and materials, under normal use and service, for the following length of time from the date of purchase from U.S. Robotics or its authorized reseller:
Twelve (12) months
U.S. Robotics sole obligation under this express warranty shall be, at U.S. Robotics option and expense, to repair the defective product or part, deliver to Customer an equivalent product or part to replace the defective item, or if neither of the two foregoing options is reasonably available, U.S. Robotics may, in its sole discretion, refund to Customer the purchase price paid for the defective product. All products that are replaced will become the property of U.S. Robotics. Replacement products may be new or reconditioned. U.S. Robotics warrants any replaced or repaired product or part for ninety (90) days from shipment, or the remainder of the initial warranty period, whichever is longer.
SOFTWARE: U.S. Robotics warrants to Customer that each software
program licensed from it will perform in substantial conformance to its program
specifications, for a period of ninety (90) days from the date of purchase from
U.S. Robotics or its authorized reseller. U.S. Robotics warrants the media containing
software against failure during the warranty period. No updates are provided.
U.S. Robotics sole obligation under this express warranty shall be, at U.S.
Robotics option and expense, to refund the purchase price paid by Customer for
any defective software product, or to replace any defective media with software
which substantially conforms to applicable U.S. Robotics published specifications.
Customer assumes responsibility for the selection of the appropriate applications
program and associated reference materials. U.S. Robotics makes no warranty
or representation that its software products will meet Customer's requirements
or work in combination with any hardware or applications software products provided
by third parties, that the operation of the software products will be uninterrupted
or error free, or that all defects in the software products will be corrected.
For any third-party products listed in the U.S. Robotics software product documentation
or specifications as being compatible, U.S. Robotics will make reasonable efforts
to provide compatibility, except where the noncompatibility is caused by a "bug"
or defect in the third party's product or from use of the software product not
in accordance with U.S. Robotics published specifications or User Guide.
THIS U.S. ROBOTICS PRODUCT MAY INCLUDE OR BE BUNDLED WITH THIRD-PARTY SOFTWARE,
THE USE OF WHICH IS GOVERNED BY A SEPARATE END-USER LICENSE AGREEMENT. THIS
U.S. ROBOTICS WARRANTY DOES NOT APPLY TO SUCH THIRD-PARTY SOFTWARE. FOR THE
APPLICABLE WARRANTY, PLEASE REFER TO THE END-USER LICENSE AGREEMENT GOVERNING
THE USE OF SUCH SOFTWARE.
OBTAINING WARRANTY SERVICE: Customer must contact a U.S. Robotics Corporate
Service Centre or an Authorized U.S. Robotics Service Centre within the applicable
warranty period to obtain warranty service authorization. Dated proof of purchase
from U.S. Robotics or its authorized reseller may be required. Products returned
to U.S. Robotics Corporate Service Centre must be pre-authorized by U.S. Robotics
with a Service Repair Order (SRO) number marked on the outside of the package,
and sent prepaid and packaged appropriately for safe shipment, and it is recommended
that they be insured or sent by a method that provides for tracking of the package.
The repaired or replaced item will be shipped to Customer, at U.S. Robotic's
expense, not later than thirty (30) days after U.S. Robotics receives the defective
product. Return the product to:
In The United States:
USR - Walnut
528 Spanish Lane
Walnut, CA 91789
U.S. Robotics shall not be responsible for any software, firmware, information, or memory data of Customer contained in, stored on, or integrated with any products returned to U.S. Robotics for repair, whether under warranty or not.
WARRANTIES EXCLUSIVE: IF A U.S. ROBOTICS PRODUCT DOES NOT OPERATE
AS WARRANTED ABOVE, CUSTOMER'S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL
BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT U.S. Robotics
OPTION. TO THE FULL EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES AND REMEDIES
ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS, OR CONDITIONS,
EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE,
INCLUDING WARRANTIES, TERMS, OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, SATISFACTORY QUALITY, CORRESPONDENCE WITH DESCRIPTION, AND
NON-INFRINGEMENT, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. U.S. ROBOTICS NEITHER
ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY
IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS.
U.S. ROBOTICS SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION
DISCLOSE THAT THE ALLEGED DEFECT OR MALFUNCTION IN THE PRODUCT DOES NOT EXIST
OR WAS CAUSED BY CUSTOMER'S OR ANY THIRD PERSON'S MISUSE, NEGLECT, IMPROPER
INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO OPEN, REPAIR OR MODIFY THE
PRODUCT, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT,
FIRE, LIGHTNING, OTHER HAZARDS, OR ACTS OF GOD.
LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW, U.S. ROBOTICS ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS, EVEN IF U.S. ROBOTICS OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT U.S. Robotics OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.
DISCLAIMER: Some countries, states, or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential damages for certain products supplied to consumers, or the limitation of liability for personal injury, so the above limitations and exclusions may be limited in their application to you. When the implied warranties are not allowed to be excluded in their entirety, they will be limited to the duration of the applicable written warranty. This warranty gives you specific legal rights which may vary depending on local law.
GOVERNING LAW: This Limited Warranty shall be governed by the laws of the State of Illinois, U.S.A. excluding its conflicts of laws principles and excluding the United Nations Convention on Contracts for the International Sale of Goods.