If the support information in this section doesn't help you solve your issue, you can contact a USR Help Desk Technician directly.
|Manuals and other Documents|
|Drivers and Firmware|
|There are two ways to update your V.92 modem. Select one of the following options:|
|V.92 Update - Version 5.22.91
|Stand alone flasher:|
To update your V.92 modem via the stand alone flasher, simply download the flasher below, run the .exe file, and follow the on-screen instructions.
|Windows 5610 Flasher||312 KB ||08-31-06|
|Linux 5610 Flasher||177 KB ||08-31-06|
You may use our automated utility to update your modem. Your Installation CD-ROM has ControlCenter. If you do not have your Installation CD-ROM, you can download ControlCenter below. ControlCenter will guide you through the update process.
|Windows 95B/98 and Windows 2000 installation files|
|Download this file to your hard disk drive. Double-click the file in Windows Explorer and it will self extract to a folder named C:\USR. You will need 950Kb of free hard disk space. Direct Windows 95B/98/ 2000 to the C:\USR folder when prompted for drivers. This file should not be used with any other product.|
||457320 bytes ||11-15-00|
|Windows NT install files|
|This file works only on computers running Windows NT with the 3CP5610A Performance Pro modem. Save this file to your hard disk drive. Double-click this file in Windows Explorer and click the Setup button in the self extract window. You will need 950Kb of free hard disk space and Service Pack 4 or higher installed. Follow the on screen prompts to complete the installation. This file should not be used with any other product. |
||458910 bytes ||11-15-00|
|Windows NT ONLY|
| This file should not be used for any other product. Extract this .zip file to a blank 3.5-inch disk. Run the file Using WinZip, and execute the setup.exe from the newly created disk. |
|561001.zip||436476 bytes ||05-04-00|
|Modem driver for Microsoft DOS version 6.22 or higher.|
| To install this driver, add the line c:\005610\dosmdm.exe to your autoexec.bat file where c:\005610 is the path in which the driver is located.
This is a BETA test file which is not supported by USRobotics. |
|DOSMDM.EXE||4194 bytes ||07/27/2001|
|Red Hat Package Manager|
|USRobotics Corporation is pleased to provide the following Red Hat Package Manager (.rpm) support file. This RPM package has been tested under Red Hat Linux 6.0 and higher. It should also work with other Linux distributions supporting the RPM utility.
Install the RPM file by entering the rpm -i 3ComMdm-1.0-1.i386.rpm command at the command prompt.
This file can also be used as a basis to write your own script for UNIX/LINUX hybrids. If you make your own scripts for a hybrid, it would be appreciated if you could send this script to USRobotics so that we may post it so that others may benefit as well.
This is a BETA test file which is not supported by USRobotics.
|LNUX_3ComMdm-1.0-1.i386.rpm||7987 bytes ||07/27/2001|
|V.92 Update - Version 5.22.70
|5610 Flasher||894 KB ||12-09-03||
Cellular Modems and Gateways make the M2M world go round.
Learn all about Cellular
Get your SPAN ports back and truly see into your network traffic.
Start Tapping now!
Learn how you can save money by letting your modem, POS, fax and telephone all share one line.
Learn more now!
Stay on top of product releases, special offers, and the latest news by following us on Facebook and Twitter.
Activate your USRobotics product warranty online.
Learn how to send your product in for warranty service.