USR5637 56K USB Faxmodem

(64-245637-00R)
5637
MoreClick for more product images
RoHS

Warranty: 2 Year

Documents and FAQs

  • Configuring a Modem on a Cisco AUX Port
  • Configuring a Modem on a Cisco AUX Port for EXEC
  • Enabling Fast Connect
  • Do USR modems work on digital phone lines?
  • Check the old modem is uninstalled before installation of new modem in 2000/XP?
  • My PWR LED is not lit.
  • My modem or computer is performing erratically.
  • My communications software does not recognize the modem.
  • My modem does not dial out or answer incoming calls.
  • Basic troubleshooting skills
  • Modem communication glossary
  • 56K AT command set
  • Additional Support

    If the support information in this section doesn't help you solve your issue, you can contact a USR Help Desk Technician directly.

    Manuals and other Documents

    OS Compatibility

    Win10‡

    2012 R2

    2012

    Win8

    2011

    Win7

    2008

    Vista

    Vista 64

    2003

    XP 64

    XP

    2K

    Me

    98 SE

    98 FE

    95

    Linux

    Mac

    OSX

    10.4-10.11, 10.12 §

    NOTE Limited product features in latest OS releases:
    ‡ Voice features are available on Windows 10 after installing the Cumulative Update for Windows 10 Version 1607 (KB3206632). Learn More
    § Fax features no longer supported in macOS Sierra Version 10.12.

    Drivers

    64 Bit Driver for Windows XP, 2003, Vista, 2008, Win 7, Win 8, Server 2011, Server 2012, Win 10‡, and Server 2012 R2
    1. Download the USR5637Voice64bit.EXE file to a temporary location on your computer's hard drive.
    2. Double-click the file in Windows Explorer and follow the on-screen instructions.
    3. Insert your modem to complete the installation.
    USR5637Voice64bit.EXE433 KB01-28-11
    32 Bit Driver for Windows XP, 2003, Vista, 2008, Win 7, and Win 8, and Win 10‡
    1. Download the USR5637Voice32bit.EXE file to a temporary location on your computer's hard drive.
    2. Double-click the file in Windows Explorer and follow the on-screen instructions.
    3. Insert your modem to complete the installation.
    USR5637Voice32bit.EXE429 KB 01-28-11
    Windows 2000 Driver
    1. Download the USR5637_2K.zip file to a temporary location on your computer's hard drive.
    2. Extract the contents of the file to a temporary location on your hard drive.
    3. Follow the install instructions in the User Guide to complete the installation.
    USR5637_2K.zip 9 KB 09-19-11
    Mac OS X: Mac 10.4-10.12§ Modem Script
    1. Download the file to a temporary location on your computer's hard drive.
    2. If the file does not automatically open, locate the file in Finder and launch it.
    3. Launch the package file and follow the on-screen instructions in order to complete the installation.

      Note: Note: If a warning appears, follow these additonal instructions.

      1. Press the Control key and click the Modem Script icon.
      2. Choose Open from the pop-up menu.
      3. Click Open to install.
    USRobotics56KUSBModem.dmg108 KB 05-21-10

    Firmware

    Firmware Version 1.2.23 - Includes Voice
    Windows Stand alone flasher
    Download file and run to update.
    USRFlash 1.2.23.EXE427 KB 07-24-12
    Linux Stand alone flasher
    Download file, extract zip, open readme file for update instructions.
    USRFlash_1.2.23.zip281 KB07-25-12
    Mac Stand alone flasher
    1. Download the file to a temporary location on your computer's hard drive.
    2. If the file does not automatically open, locate the file in Finder and launch it.
    3. Launch the package file and follow the on-screen instructions in order to complete the update.
    USRFlash 1.2.23.dmg373 KB 07-25-12
    Release Notes
    ReleaseNote.txt1 KB07-24-12

    Firmware Archive

    Firmware Version 1.2.19
    Windows Stand alone flasher USRobotics 5637 Firmware 1.2.19.EXE401 KB 05-13-10
    Linux Stand alone flasher 1.2.19USRFlash.zip252 KB05-21-10
    Mac Stand alone flasher 1.2.19USRFlash.dmg325 KB 05-19-10

    Software

    Note: Only the modem driver is compatible with Server 2003 and 2008 operating systems. Bundled software included on the installation CD is not supported for these operating systems.
    BVRP PhoneTools
    Data/Fax Modem communications application
    BVRP PhoneTools
    Modem On Hold
    Modem communications application
    MOH

    ‡ Voice messaging requires additional third party software. Software included with the product enables data/fax support only. Voice features are not available for Windows 10 users.
    § Fax features no longer supported in macOS Sierra Version 10.12.

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    Electronic product documentation is provided as a courtesy to USRobotics customers. These are electronic versions of the original documentation. Some of the information contained within this documentation, including the support contact information, is subject to change.