USR5699B 56K PCI Faxmodem for Windows

(USR325699B, 64-005699-02, 64-005699-02R)
5699b
MoreClick for more product images

Warranty: 2 Year

Documents and FAQs
  • Check the old modem is uninstalled before installation of new modem in 2000/XP?
  • Troubleshooting "no dial tone" error message
  • Location of your USR5699B Installation Drivers
  • V.92 FAQs
  • CommWorks HiPer DSP and DSP Multispan server code
  • ICN does not detect in Windows XP
  • Additional Support

    If the support information in this section doesn't help you solve your issue, you can contact a USR Help Desk Technician directly.

    Manuals and other Documents

    OS Compatibility

    Win10

    2012 R2

    2012

    Win8

    2011

    Win7

    2008

    Vista

    Vista 64

    2003

    XP 64

    XP

    2K

    Me

    98 SE

    98 FE

    95

    Linux

    Mac

    OSX

    Drivers

    V.92 Update - Version 198 New!
    Stand alone upgrader:
    To update your V.92 modem via the stand alone upgrader, simply download the upgrader below, run the .exe file, and follow the on-screen instructions.
    Win XP WHQL Certified Upgrader1.18 MB 06-07-06
    Win 2000 WHQL Certified Upgrader1.18 MB 06-07-06
    Win ME Upgrader1.07 MB 05-05-06
    Win 98 Upgrader1.07 MB 05-05-06
    Win 95 Upgrader1.07 MB 05-05-06
    Windows Vista 32bit Installation Files - Version 338
    1. Download and extract the 5699-Vista-x86-v338.zip file to a temporary location on your computer's hard drive.
    2. Select Start, right-click Computer, select Properties, click Device Manager and when the User Account Control prompts, click on Continue or enter proper authorization to perform this action and click OK.
    3. From the Device Manager window, double-click Other Devices, right-click PCI Simple Communications Controller, and select Update Driver Software.
    4. Select Browse my computer for driver software. Click Next.
    5. Browse to the temporary location where in step 1 you extracted 5699-Vista-x86-v338.zip on your hard drive, click Next.
    6. When Windows Security prompts, click Install.
    7. Click Close.
    8. Close any open windows.
    5699-Vista-x86-v338.zip.9 MB 04-16-07
    WHQL Certified Windows XP Installation Files - Version 198
    1. Download the 5699B_xp_v198.exe file to a temporary location on your computer's hard drive.
    2. Double-click the file in Windows Explorer. The file will self extract to C:\USR\5699B. Windows XP will install your modem with a default driver. This default driver will need to be updated from the Device Manager to reflect the current driver for your modem.
    3. Select Start, right-click My Computer, select Properties, select Hardware, and select Device Manager.
    4. From the Device Manager window, double-click Modems, right-click U.S. Robotics 56K Fax Win, and select Update Driver. This will prompt the Hardware Update Wizard to begin.
    5. Select Install from a list or specific location(Advanced). Click Next.
    6. In the Please choose your search and installation options window, select Don't search. I will choose the driver to install and click Next. Windows will show you the current driver that is installed for the modem.
    7. Make sure USRobotics 56K Fax Win is selected and click Have Disk.
    8. Type C:\USR\5699B in the Copy manufacturer's file from field and click Okay.
    9. Click Next. If the Hardware Installation window appears, click Continue Anyway.
    10. Click Finish.
    11. Close any open windows.
    5699B_xp_v198.exe1.12 MB 06-07-06
    WHQL Certified Windows 2000 Installation Files - Version 198
    This file only works on computers running Windows 2000 with the USR5699B PCI Faxmodem. Double-click the file in Windows Explorer and it will prompt to self extract all files into the folder named C:\USR\5699B. You will need 1.08 Mb of free space on your hard disk dirve. Direct Windows 2000 to the C:\USR\5699B folder when prompted for drivers. This file should not be used with any other product.
    Note: A Dignital Signature Not Found message may appear. If so, refer to the instructions here.
    5699B_2k_v198.exe1.12 MB 06-07-06
    Windows 95, 98, ME Installation Files - Version 198
    This file works on computers running Windows 95, 98, or ME with the USR5699B PCI modem. Double-click the file in Windows Explorer and it will self extract all files into a folder named C:\USR\5699B. You will need 1.28Mb of free space on your hard disk drive. Direct Windows to the C:\USR\5699B folder when prompted for drivers. This file should not be used with any other product.
    5699B_9x_Me_v198.exe1.0 MB 05-19-06
    Windows NT 4.0
    The USR5699B is not supported within Windows NT 4.0. We recommend model 5610 for use with Windows NT 4.0. Visit our product page for detailed information on this and all of our products.

    Archive

    V.92 Upgraders - Version 170
    Win XP Upgrader1.15 MB 06-23-04
    Win 2000 Upgrader1.15 MB 06-23-04
    Win ME Upgrader1.04 MB 06-23-04
    Win 98 Upgrader1.04 MB 06-23-04
    Win 95 Upgrader1.04 MB 06-23-04
    Windows XP and 2000 Installation Files - Version 170
    5699B_XP_2k_v170.exe1.08 MB 07-16-04
    Windows 95, 98, ME Installation Files - Version 170
    5699B_9x_Me_v170.exe1.0 MB 07-16-04
    V.92 Upgraders - Version 156
    Win XP Upgrader1.1 MB 09-12-03
    Win 2000 Upgrader1.1 MB 09-12-03
    Win ME Upgrader1.0 MB 09-12-03
    Win 98 Upgrader1.0 MB 09-12-03
    Win 95 Upgrader1.0 MB 09-12-03
    Windows XP and 2000 Installation Files - Version 156
    USR5699B_2k_XP_v156.exe1.1 MB 09-12-03
    Windows 95, 98, ME Installation Files - Version 156
    USR5699B_9x_Me_v156.exe1.0 MB 09-12-03
    Windows NT 4.0
    The USR5699B is not supported within Windows NT 4.0. We recommend model 5610 for use with Windows NT 4.0. Visit our product page for detailed information on this and all of our products.

    Downloads

    BVRP PhoneTools
    Modem communications application
    BVRP PhoneTools

    Cut the Cord and Go Cellular! Cellular Gateway Cellular Modems and Gateways make the M2M world go round. Learn all about Cellular

    Network TAPs Aggregation Tap Get your SPAN ports back and truly see into your network traffic. Start Tapping now!

    Share Telephone Lines Call Director Line Sharing Device Learn how you can save money by letting your modem, POS, fax and telephone all share one line. Learn more now!

    USRobotics News Stay on top of product releases, special offers, and the latest news by following us on Facebook and Twitter.
    facebook twitter

    Product Registration Activate your USRobotics product warranty online.

    Warranty Service Learn how to send your product in for warranty service.




    Electronic product documentation is provided as a courtesy to USRobotics customers. These are electronic versions of the original documentation. Some of the information contained within this documentation, including the support contact information, is subject to change.