USR9000 SureConnect ADSL USB Modem
9000

Warranty: 2 Year

FAQs
  • My computer did not recognize the modem.
  • The drivers are installed, the power LED is ON, the phone line is connected, but the data light is off or keeps flashing.
  • Configuring the TCP/IP Settings.
  • Uninstalling the Modem.

    Additional Support

    If the support information in this section doesn't help you solve your issue, you can contact a USR Help Desk Technician directly.

    Manuals and other Documents
    • Quick Installation Guide (PDF)
    • User Guide (HTML)
    • Linux User Manual (HTML)
    • Macintosh OS 8.6 - 9.x User Manual (HTML)

    OS Compatibility

    Win10

    2012 R2

    2012

    Win8

    2011

    Win7

    2008

    Vista

    Vista 64

    2003

    XP 64

    XP

    2K

    Me

    98 SE

    98 FE

    95

    Linux

    Mac

    OSX

    Drivers and Firmware
    Windows 98, Me, 2000, and XP drivers

    Note: In order to prevent your browser from trying to open these files, right-click the file and select Save Target As... to download.

    This zip file contains the drivers for the USRobotics USB ADSL Modem. Follow these steps to install the drivers:
    1. Download the 9000-drivers.zip file to a temporary location on your computerís hard disk drive such as C:\temp.
    2. Double-click the setup.exe file extracted in the temporary directory and follow the on-screen prompts.
    9000-drivers.zip17.8 MB 05-28-02
    Upgrade version 1.1

    Note: In order to prevent your browser from trying to open these files, right-click the file and select Save Target As... to download.

    Follow the directions below to install the drivers:

    1. Extract the USR9000_Release1.1.zip file to a temporary directory such as C:\USR.
    2. Run setup.exe. A window will appear giving you three choices to choose from: Modify, Reinstall, and Uninstall. Select Uninstall.
    3. Once the uninstall is complete, unplug your USB cable and restart your computer.
    4. Once your computer has restarted, run setup.exe to install the new drivers and SureConnect.

    Release%20Notes_1.1.txt651 Bytes03-24-03
    USR9000_Release1.1.zip17.1 MB02-04-03
    Drivers for Macintosh 8.6-9.x
    Annex A (POTS) and Annex B (ISDN)

    Note: This file only works on Macintosh operating systems 8.6-9.x.

    Note: In order to prevent your browser from trying to open these files, right-click the file and select Save Target As... to download.

    Follow the directions below to install the drivers:

    1. Double-click your corresponding Annex A (POTS) or Annex B (ISDN) driver and unstuffit.
    2. Double-click the VISE installer and follow the on-screen instructions.
    Note: For more information, refer to the Macintosh User Manual located at the top of this page.

    USRxx_9000_POTS.hqx2.43 MB01-10-03
    USR02_9000_ISDN.hqx2.43 MB01-10-03
    Drivers for Macintosh 10.1 and higher
    Same driver for Annex A (POTS) and Annex B (ISDN)

    Note: This file only works on Macintosh operating systems 10.1 and higher. In order to prevent your browser from trying to open these files, right-click the file and select Save Target As... to download. For more information, refer to the Macintosh User Guide located at the top of this page.

    USR USB ADSL Modem.hqx2.08 MB01-14-03
    Drivers for Linux Users

    Note: This file only works on Linux operating systems.

    Note: In order to prevent your browser from trying to open these files, right-click the file and select Save Target As... to download.

    Follow the directions below to install the drivers:

    1. Unzip the tarball file.
    2. Refer to the Linux User Manual located at the top of this page for more information.
    USR9000_Linux.tgz762 KB01-14-03

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    Electronic product documentation is provided as a courtesy to USRobotics customers. These are electronic versions of the original documentation. Some of the information contained within this documentation, including the support contact information, is subject to change.