USR9001 ADSL Ethernet Modem

Warranty: 2 Year

  • My computer did not recognize the modem.
  • The drivers are installed, the power LED is ON, the phone line is connected, but the data light is off or keeps flashing.
  • Configuring the TCP/IP Settings.
  • Uninstalling the Modem.

    Additional Support

    If the support information in this section doesn't help you solve your issue, you can contact a USR Help Desk Technician directly.

    Manuals and other Documents
    • English-Canadian Quick Installation Guide (PDF)
    • User Guide (HTML)
    • French-Canadian User Guide (HTML)

    OS Compatibility


    2012 R2







    Vista 64


    XP 64




    98 SE

    98 FE





    Installation and Firmware
    Windows 95, 98, NT4, Me, XP, and 2000

    Note: In order to prevent your browser from trying to open these files, right-click the file and select Save Target As... to download.

    This zip file contains the SureConnect Utility for the USRobotics ADSL Ethernet Modem. Follow these steps to install the SureConnect Utility:
    1. Download the file to a temporary location on your computerís hard disk drive such as C:\temp.
    2. Double-click the setup.exe file extracted in the temporary directory and follow the on-screen prompts.
    9001-SureConnect.zip8.58 MB 12-20-02
    Firmware Upgrade
    1. Download the USR9001.img file to a temporary location on your computerís hard disk drive such as C:\temp.
    2. From the USRobotics SureConnect ADSL Utility Upgrade screen, click the Browse button to locate the downloaded upgrade.
    3. Select the upgrade and click Begin.
    Note: Do not disrupt this process as it may cause serious modem malfunction.
    Release Notes 1.11.txt417 bytes05-27-03
    USR9001.img996 KB05-27-03

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    Electronic product documentation is provided as a courtesy to USRobotics customers. These are electronic versions of the original documentation. Some of the information contained within this documentation, including the support contact information, is subject to change.