Support

  1. Know your model and serial number.

    Product Model Number
    Courier 56K Business Modem 3453

    You can find your serial number on the side of the package and on the back of the wireless adapter.

  2. Go to the Support section of the USRobotics Web site at www.usr.com/support

    Many of the most common difficulties that users experience have been addressed in the FAQ and Troubleshooting Web pages for your modem. The Support Web pages also contain information on the latest firmware and documentation updates.

  3. Submit your technical support question using an online form, or contact the USRobotics Technical Support Department.

Country Webmail
United States & Canada http://www.usr.com/emailsupport

 

Country Webmail
Austria www.usr.com/emailsupport/de
Belgium (Flemish) www.usr.com/emailsupport/nl
Belgium (French) www.usr.com/emailsupport/be
Czech Republic www.usr.com/emailsupport/cz
Denmark www.usr.com/emailsupport/ea
Finland www.usr.com/emailsupport/ea
France www.usr.com/emailsupport/fr
Germany www.usr.com/emailsupport/de
Greece www.usr.com/emailsupport/gr
Hungary www.usr.com/emailsupport/hu
Ireland www.usr.com/emailsupport/uk
Italy www.usr.com/emailsupport/it
Luxembourg www.usr.com/emailsupport/be
Middle East/Africa www.usr.com/emailsupport/me
Netherlands www.usr.com/emailsupport/nl
Norway www.usr.com/emailsupport/ea
Poland www.usr.com/emailsupport/pl
Portugal www.usr.com/emailsupport/pt
Russia www.usr.com/emailsupport/ru
Spain www.usr.com/emailsupport/es
Sweden www.usr.com/emailsupport/se
Switzerland www.usr.com/emailsupport/de
Turkey www.usr.com/emailsupport/tk
United Arab Emirates www.usr.com/emailsupport/me
United Kingdom www.usr.com/emailsupport/uk

For current support contact information, go to: www.usr.com/emailsupport