Upgrading your Modem

This section contains information about:

Checking Your Modem’s Software Version

Issuing the ATI7 command produces the following information to appear on your terminal screen.

ATI7
U.S. Robotics Courier V.Everything Configuration Profile...
Product type US/Canada External
Product ID 00345302
Options HST,V32bis,Terbo,VFC,V34+,V90,V92
Fax Options Class 1,Class 2.0
Clock Freq 25 Mhz
Flash ROM 1024k
Ram 256k
Supervisor date 01/10/03
DSP date 01/10/03
Supervisor rev 2.1.1
DSP rev 2.1.1
DAA rev 0013
Serial Number xxxxxxxxxxxx
OK

Check the Supervisor and Digital Signal Processor (DSP) dates found in the screen display. These dates will determine which version of the software your modem is using.

Getting New Operating Software

To get the newest version of the Courier 56K Business Modem’s operating software, go to the customer support web site at http://www.usr.com/support.

Sending New Software to Your Modem

To send the new code to your modem, all you need is a standard terminal program that can send files using the XMODEM protocol.

  1. Start a communications software package. Adjust the settings, if necessary, so you can send AT to your modem and get an OK response.
  2. Enter ATXMODEM. The modem should respond as follows:
    atxmodem
    Firmware Update
    ---------------
    Options:
    (1) Read firmware
    (2) Write firmware
    ESCape Exits
    >
  3. Select "2" to begin updating the code. The modem will respond with:

    Ready to receive firmware update
  4. Send the file to your modem using either the XMODEM-Checksum or XMODEM-CRC protocol.
  5. After the transfer is complete, you will see a *TRANSFER SUCCESSFUL* message. Press Esc.

If Your Modem Doesn’t Respond

If your modem doesn’t respond after the flash process, its memory may be corrupted. Follow these steps to force the new software to the modem.

  1. Power your modem on.
  2. Start your communications software package. Set your port speed to 57,600 bps, type AT and press Enter. If the Courier 56K Business Modem reports .bootmodem., it is corrupt. Issue the ATXMODEM command and repeat the flash process found on the previous page.
  3. Power your modem off.
  4. Set the DIP switches to their previous settings.
  5. Power your modem on.

Remote Flash

In order to upgrade the modem located at a remote site, you need to ensure that the remote modem is enabled for remote access. Call the remote modem from your local site and follow the steps outlined in the Accessing and Configuring the Courier 56K Business Modem Remotely section in this guide.