Symptom:

Computer will not dial out.

Possible Solution:

Check your connections.

Turn your mobile phone off, then on again.

Remove and reconnect the GSM cable.

Restart your computer.

Make sure your GSM communications software is using the correct GSM device.

Make sure your phone is supported by 3Com GSM (see the 3Com Web site at www.3com.com).

See the README.TXT file on the Installation CD.

Symptom:

Computer dials out, then hangs up.

Possible Solution:

You may not have GSM data services. To verify that you have GSM data services, call your mobile phone provider or your GSM service provider.

Make sure you are within your GSM calling coverage area.

Symptom:

Cannot send or receive a fax.

Possible Solution:

Be sure you are using fax class 1. GSM does not support fax class 2 and 2.0.