Support

Note: The Wireless MAXg PC Card model number is 5411. You can find your serial number on the label of the Wireless MAXg PC Card and on the side of the package. The Wireless MAXg PCI Adapter model number is 5417. You can find your serial number on the label of the Wireless MAXg PCI Adapter and on the side of the package. Write your serial number down. If you ever need to call our Technical Support department, you will need this number to receive assistance.

Are You Still Having Problems?

  1. Go to the Support section of the USRobotics Web site at www.usr.com/support
  2. Many of the most common difficulties users experience have been addressed in the FAQ and Troubleshooting Web pages for your specific product. The product number for the Wireless MAXg PC Card is USR5411. The product number for the Wireless MAXg PCI Adapter is USR5417. You may need to know this to obtain information on the USRobotics Web site.

  3. Submit your technical support question using an online form at http://www.usr.com/emailsupport
  4. Contact the USRobotics Technical Support department.

Note: It is important that you have your serial number written down for future reference. If you ever need to call our Technical Support department, you will need this number, plus your model number to receive assistance.

Country Voice Online Support Hours
United States & Canada (888) 216-2850 http://www.usr.com/emailsupport

9:00 A.M. - 5:00 P.M.
Monday - Friday CST

9:00 A.M. - 7:00 P.M.
Monday - Friday CST

 

Country Telephone Online Support Hours
Austria 07110 900116 http://www.usr.com/emailsupport/de 9:00 - 17:00
Monday - Friday
Belgium (Flemish) +32 (0) 7 023 3545 http://www.usr.com/emailsupport/bn 9:00 - 17:00
Monday - Friday
Belgium (French) +32 (0) 7 023 3546 http://www.usr.com/emailsupport/bn 9:00 - 17:00
Monday - Friday
Denmark +45 70 10 4030 http://www.usr.com/emailsupport/ea 9:00 - 17:00
Monday - Friday
Finland +358 981710015 http://www.usr.com/emailsupport/ea 9:00 - 17:00
Monday - Friday
France +33 082 507 0693 http://www.usr.com/emailsupport/fr 9:00 - 17:00
Monday - Friday
Germany 0180 567 1548 http://www.usr.com/emailsupport/de 9:00 - 17:00
Monday - Friday
Hungary 0180 567 1548 http://www.usr.com/emailsupport/hu 9:00 - 17:00
Monday - Friday
Ireland +44 870 844 4546 http://www.usr.com/emailsupport/uk 9:00 - 17:00
Monday - Friday
Italy +848 80 9903 http://www.usr.com/emailsupport/it 9:00 - 17:00
Monday - Friday
Luxembourg +352 342 080 8318 http://www.usr.com/emailsupport/bn 9:00 - 17:00
Monday - Friday
Middle East/Africa +44 870 844 4546 http://www.usr.com/emailsupport/me 9:00 - 17:00
Monday - Friday
Netherlands 0900 202 5857 http://www.usr.com/emailsupport/bn 9:00 - 17:00
Monday - Friday
Norway +47 23 50 0097 http://www.usr.com/emailsupport/ea 9:00 - 17:00
Monday - Friday
Poland --- http://www.usr.com/emailsupport/pl 8:00 - 18:00
Monday - Friday
Portugal +351 (0) 21 415 4034 http://www.usr.com/emailsupport/pt 9:00 - 17:00
Monday - Friday
Russia 8-800-200-200-1 http://www.usr.com/emailsupport/ru 10:00 - 18:00
Monday - Friday
Spain 902 11 7964 http://www.usr.com/emailsupport/es 9:00 - 17:00
Monday - Friday
Switzerland 0848 840 200 http://www.usr.com/emailsupport/de 9:00 - 17:00
Monday - Friday
Sweden +46 (0) 77 128 1020 http://www.usr.com/emailsupport/ea 9:00 - 17:00
Monday - Friday
United Kingdom 0870 844 4546 http://www.usr.com/emailsupport/uk 9:00 - 17:00
Monday - Friday

For current support contact information, go to the following Web site:

http://www.usr.com/emailsupport