I am unable to create a wireless connection to a wireless router or access
point.
Possible Solution:
Ensure that the USRobotics Wireless Utility is installed for your Wireless PCI Adapter and that the USRobotics Wireless Utility detects your Wireless PCI Adapter.
Possible Solution:
Check the USRobotics Wireless Utility icon in the system tray to confirm the connection status. If you are connected to your wireless network device, the icon is green or yellow. If the icon is red, open the USRobotics Wireless Utility, and click the Wireless Networks tab. Double-click the network that you are connecting to and follow the prompts.
Possible Solution:
Windows Vista
Verify that you are using the same SSID, Channel, and Security information as the wireless router or access point. Perform the following steps to verify and, if necessary, update the settings:
Right-click the USRobotics Wireless Utility in the system tray and select Connect Using Wizard.
Click Set up a connection or network.
Select Manually connect to a wireless network.
Click Next and follow the on-screen instructions to connect. You may need the Network name, Security type, Encryption type and Security Key/Passphrase for the router or access point.
Windows XP and 2000
Verify that you are using the same SSID, Channel, and Security information as the wireless router or access point. Perform the following steps to verify and, if necessary, update the settings:
Right-click the Utility icon in the system tray and select Open Utility.
On the Wireless Networks tab, pull down the Add menu and select Use Wizard. Browse through the list of available wireless network devices and locate the correct wireless router or access point. If you do not see the correct device, click Refresh to update the list. Double-click the device. If the correct device still does not appear, click Manually connect to an advanced network and enter the appropriate information to create the entry. For more information about setting up connection profiles and security features, right click the USRobotics Wireless Utility icon and select Help Files.
When the Properties window appears, verify and, if necessary, update the appropriate connection and security information for the wireless network device. Make sure you do not have the checkbox next to This is a computer-to-computer (ad hoc) network selected. When you are finished, click OK.
On the main screen, click Apply and a connection will be established.
Possible Solution:
Change the channel used by the wireless router or access point and check for the network on the Wireless Networks tab.
Possible Solution:
Verify that MAC address filtering is not enabled on your wireless router or access point. If MAC address filtering is enabled, the MAC address of the Wireless PCI Adapter or PC Card must be included in the filtering table of the wireless router or access point.
Possible Solution:
Be sure that each Wireless PCI Adapter that you want to connect to the wireless network is set to Infrastructure mode within the USRobotics Wireless Utility. If your Wireless PCI Adapters are not set to Infrastructure mode, they will not be able to communicate with an access point or wireless router.
Possible Solution:
Determine the WLAN MAC address of the desired wireless router or access point. The WLAN MAC address is usually located on a label on the wireless routers and access points. Check the WLAN MAC address and verify that you are connecting to the correct wireless router or access point.