The wireless network I want to connect to is not appearing in the Available Networks list in the Configuration Utility.

Possible Solution:

Verify that your access point or wireless router is functioning correctly.

Possible Solution:

Your computer may be too far away from the router. Move it closer to the router and check the Site Monitor tab in the Ndx Configuration Utility.

Possible Solution:

Windows Vista:

  1. Right-click the Wireless Ndx Configuration Utility in the system tray and select Connect Using Wizard.
  2. Click Set up a connection or network.
  3. Select Manually connect to a wireless network and click Next.
  4. Follow the on-screen instructions to create a network profile and connect. You may need the Network name, Security type, Encryption type and Security Key/Passphrase for the router or access point.

 

All other Windows operating systems:

The network may not be broadcasting a Network Name (SSID). Open the USRobotics Ndx Configuration Utility, and click the Wireless Networks tab. Click Add and select Use Utility (advanced network). Enter the network name and security configuration being used by the router or access point. Click OK.

 

Possible Solution:

Change the channel on the access point or wireless router to channel 1 and retest. If the problem persists, change the channel on the access point or wireless router to channel 11 and retest. If the problem persists, change the channel on the access point or wireless router to channel 6 and retest.

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