In the configuration utility for your wireless card or adapter, ensure that you are connecting to the correct Wireless MAXg Range Extender by verifying the WLAN MAC address. The WLAN MAC address is located on the label on the bottom of the Range Extender. Ensure that the correct Pass phrase and encryption option are being used. If you changed the settings in the configuration of the Range Extender, you must also change the settings of every wireless PC card, PCI adapter, or USB adapter attached to this network. The settings of the wireless PC cards, PCI adapters, or USB adapters must match the new settings of the Wireless MAXg Range Extender.