What can I do if the specified installation procedure did not work?
What type of cable do I need to use to connect my broadband modem to the Wireless MAXg Router?
Some types of broadband modems require that you use a cross-over cable to connect to the Wireless MAXg Router. Use the cables that were included with your Wireless MAXg Router and with your broadband modem. Contact your ISP if you are still uncertain about which type of cable you must use.
Does the Wireless MAXg Router support IPSEC?
Yes, the Wireless MAXg Router supports IPSEC pass-through.
What type of firewall is the Wireless MAXg Router equipped with?
The MAXg Wireless Router uses a Stateful Packet Inspection firewall for protection from network intrusions. The Wireless MAXg Router uses NAT and TCP/IP port forwarding.
What is NAT?
Network Address Translation (NAT) translates multiple IP addresses on the private LAN to one public address that is sent out to the Internet. This provides security since the IP address of a computer on the LAN is not transmitted to the Internet. The user can have multiple private addresses behind the single address that was provided by the ISP.
What is DMZ?
DMZ stands for Demilitarised Zone. This feature allows one IP address to be exposed to the Internet. DMZ allows only one computer to be exposed when multiple TCP/IP ports need to be open.
If DMZ is used, does the exposed user share the public IP with the Wireless MAXg Router?
No, all specific requests are forwarded to the DMZ host.
What should I do if I am unable to access my e-mail or the Web page of my ISP?
You should contact your ISP to get the full URL and then perform the following steps:
Note: Linux users can perform steps 4 and 5 after opening a terminal.
Are PPTP packets passed through or actively routed by the Wireless MAXg Router?
PPTP pass-through is supported if a PPTP client is used from one of the computers on the router's LAN. If the router's PPTP WAN interface is used, then the PPTP packets will be routed by the Wireless MAXg Router.
What is the maximum number of users that the Wireless MAXg Router will allow?
If you attach additional hubs to the Wireless MAXg Router, up to 253 separate users can connect to the Wireless MAXg Router.
Is the Wireless MAXg Router compatible across different platforms?
Any platform that supports Ethernet, Wi-Fi compatible 802.11b and 802.11g products, and TCP/IP is compatible with the Wireless MAXg Router.
Will the Wireless MAXg Router allow me to use my own public IPs and domain, or do I have to use the IPs provided by the Wireless MAXg Router?
Only one valid Internet IP address is necessary. The internal IP address range will still go through the NAT firewall for all outbound Internet requests. All inbound requests will be blocked unless specific settings have been set up, such as port forwarding or DMZ.
How many ports can be forwarded at the same time?
You can forward up to 30 ports at the same time.
Can the Wireless MAXg Router be used in place of a modem?
No, the Wireless MAXg Router must be used with a broadband modem.
Is there a security log feature for the Wireless MAXg Router?
Yes, there is a security log feature in the Log page of the Web User Interface.