Verify the modem was installed correctly.

It is possible that the installation completed, but your modem was installed incorrectly.

• Windows Vista
• Windows XP
• Windows 2000
• Windows ME, 98 and 95
• Windows NT
• Linux 2.3

Windows Vista

1. Click Windows Start > Control Panel.
2. Click Hardware and Sound.
3. Click Phone and Modem Options and then click the Modems tab.
   
   You should see and a COM port setting. If you do not see a description of your modem, repeat the installation procedure.
4. On the Modems tab, select the description of your modem and click Properties.
5. Click the Diagnostics tab and then click the Query Modem button.
   
   If you see a series of commands and responses from the modem, the installation was successful.
   If you do not see a description of your modem the installation was not successful; repeat the installation procedure.

Windows XP

1. Click Windows Start > Control Panel.
2. Click Phone and Modem Options and then click the Modems tab.
   
   You should see and a COM port setting. If you do not see a description of your modem, repeat the installation procedure.
3. Highlight the description of your new modem, and click Properties.
4. Click the Diagnostics tab and then click the Query Modem button.
   
   If you see a series of commands and responses from the modem, the installation was successful.
   If you do not see a description of your modem the installation was not successful; repeat the installation procedure.

Windows 2000

1. Click Windows Start > Settings > Control Panel.
2. Double-click the Phone and Modem Options icon.
3. Click the Modems tab.
   
   Make sure that is selected. If you do not see a description of your modem, repeat the installation procedure.
4. Click the Properties button.
5. Click the Diagnostics tab.
6. Click the Query Modem button.
   
   If you see a series of commands and responses from the modem, the installation was successful.
   If you do not see a description of your modem the installation was not successful; repeat the installation procedure.

Windows Me, 98, and 95

1. Click Windows Start > Settings > Control Panel.
2. Double-click the Modems icon.
   
   In the Modems Properties screen, you should see . If you do not see a description of your modem, repeat the installation procedure.
3. Click the Diagnostics tab. Make sure that the correct COM port (modem) is selected.
4. Click the More Info button.
   
   If you see a series of commands and responses from the modem, the installation was successful.
   If you do not see a description of your modem the installation was not successful; repeat the installation procedure.

Windows NT

1. Click Windows Start > Programs > Accessories > HyperTerminal > HyperTerminal.
2. Click Cancel in the New Connection Wizard.
3. Click File > Properties and very that is selected. Click OK.
4. In the HyperTerminal window, type AT and press ENTER.
   
   If AT is displayed in the HyperTerminal window as you type and OK is displayed after you press ENTER, the installation was successful.
   
   If AT is not displayed as you type and OK is not displayed after you press ENTER, the installation was not successful; repeat the installation procedure.

Linux 2.3

1. Reboot the computer and verify that a serial port (/dev/ttySX) is listed along with the name , indicating the modem is present. Write down the serial port information for the modem (SX).
2. Log in to the system.
3. Check that the modem is communicating properly:
   • If working in a shell environment, start a Minicom terminal session from the terminal prompt:
   1. Launch a terminal (shell) session.
   2. Create a symbolic link for the modem using the following commands:
      cd /dev and press ENTER.
      rm modem and press ENTER.
      ln -s ttySX, where SX is the serial port for your modem, and press ENTER.
      Type Minicom and press ENTER.
   3. If the modem initializes under Minicom, type AT and press ENTER.

   If AT is displayed in the Minicom window as you type and OK is displayed after you press ENTER, the installation was successful.

   If AT is not displayed as you type and OK is not displayed after you press ENTER, the installation was not successful; repeat the installation procedure.

   • If using X Windows, use Minicom through a shell window or use the dial-up program (Kppp or equivalent).
     1. Execute the Kppp program (or other dial-up program) from the Internet submenu.
     2. Within the program, click the Setup button, then the Device tab, and then select from the pull-down menu.
     3. Click the Modem tab, then click the Query Modem button. About 15 seconds later a window should appear with I-screen information from the modem, indicating a successful installation.

     If no information is displayed, the installation was not successful; repeat the installation procedure.

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