USRobotics
       

Contents:

Welcome to 56K Information Access

Product Features

Installation for All Operating Systems >

Troubleshooting

Technical Reference

Glossary

Regulatory Information

Limited Warranty

56K Faxmodem User's Guide and Reference

Installation for All Operating Systems

Prepare for installation.

NOTE: Before you begin, we recommend you uninstall any other modems you have in your system. Refer to your previous modem's documentation for instructions.

Write down your new USRobotics modem's serial number, which is located on the white bar code sticker on the modem and on the modem's box. If you ever need to call our Technical Support department, you will need this number to receive assistance.

Step 1: Connect the modem to the computer.

Shut down your computer and connect the serial modem cable to the modem and the computer.

Step 2: Connect the modem to an analogue phone line and plug in the modem's power supply.

Plug one end of the provided phone cord into the jack on the modem and plug the other end into an analogue phone wall jack.

WARNING: The phone socket you use must be for an ANALOGUE phone line. Most office phones are wired through DIGITAL lines. Be sure you know what type of line you have. The modem will be damaged if you use a digital phone line.

Plug the power supply into the jack on the modem and the other end of the cable into an electrical outlet. Turn on the modem. The power button (labelled on the modem's underside) is located on the side of the modem.

NOTE: If the power light does not illuminate, the modem may not be turned on. Make sure the power supply is connected between the modem and the electrical outlet.

If at any time during the installation you are asked for the location of your drivers, go to D:\ (assuming that D is the letter of your CD-ROM drive).

If you have Windows 95/98/Me Operating Systems:

Step 3: Install the modem drivers.
Turn on your computer. After the New Hardware Wizard detects your modem, insert the Installation CD-ROM into your CD-ROM drive. Follow the onscreen prompts to complete the installation.

If you have Windows NT:

Step 3: Install the modem drivers.

You must be in administrator mode to install new hardware. Turn your computer on. Before you log in, insert the Installation CD-ROM into your CD-ROM drive and then log in. Click Windows Start, Settings, and Control Panel. Double-click Modems. When the Install New Modem screen appears, click Next to have Windows detect your new modem. When your modem is detected, click Change. Click Have Disk. Make sure the location of your CD-ROM drive is selected and click OK. Ensure that USRobotics 56K Fax Ext (Windows NT4.0) is highlighted. Click OK and then Next. Click Finish. When you see the Modems Properties window, you will see the COM port that is assigned to your modem. Click Close. If the Systems Settings Change window appears, click Yes to restart your computer.

If you have Windows 2000:

Step 3: Install the modem drivers.

You must be in administrator mode to install new hardware. Turn on your computer. When the New Hardware Wizard appears, insert the Installation CD-ROM into your CD-ROM drive and click Next. Ensure that Search for a suitable driver for my device (recommended) is selected and click Next. Ensure that only CD-ROM drives is selected and click Next, and then click Next again. A Digital Signature Not Found warning may appear*. If it does, click Yes. Click Finish to complete the installation.

If you have Windows XP:

Step 3: Install the modem drivers.

You must be in administrator mode to install new hardware. Turn on your computer. After the New Hardware Wizard detects your modem, if you are prompted to connect to Windows Update, select No, not this time and then click Next. Insert the Installation CD-ROM into your CD-ROM drive. Wait while the Wizard searches. If the Wizard does not automatically search, click Next. A Windows Logo testing message will appear*. Click Continue Anyway. Click Finish to complete the installation.

* USRobotics has thoroughly tested in conjunction with the supported hardware and has verified compatibility with Windows 2000/XP.

All Operating Systems:

Congratulations! You have completed the installation of your new U.S. Robotics modem. Now register your modem.

Eject and reinsert the Installation CD-ROM into your CD-ROM drive. Select your language. If the interface does not appear automatically, click Windows Start and then click Run. In the Run dialog box, type D:\setup.exe. If your CD-ROM drive uses a different letter, type that letter in place of "D." Select a language. Select Yes for the License Agreement. At the Installation CD-ROM interface, click the Support link. Click Product Registration. Click the link to go to the Registration section of the USRobotics Web site. Select your country or region. Enter the appropriate information and then click Register.

You can also register online at:
http://www.usr.com/productreg

Additional Software Installation Instructions

Install the communications software.
At the Installation CD-ROM interface, you will see links that will enable you to install optional software and view the User Guide for your modem. If the interface does not appear automatically, click Windows Start and then click Run. In the Run dialog box, type D:\setup.exe. If your CD-ROM drive uses a different letter, type that letter in place of "D." Click Software to view your free software options.

Install the Internet Call Notification (ICN) software.
ICN lets you take an incoming voice call without dropping your Internet connection.* At the Installation CD-ROM interface, click Software and then USRobotics Internet Call Notification. If the interface does not appear automatically, click Windows Start and then click Run. In the Run dialog box, type D:\setup.exe. If your CD-ROM drive uses a different letter, type that letter in place of "D."

* You must subscribe to Call Waiting/Caller ID service from your phone company and your ISP must support v.92/MoH to use ICN.