This USRobotics User Guide uses scripting to display its information correctly. This browser either doesn't support scripting or has scripting disabled. Please refer to your browser's documentation for instructions on how to enable scripting.

My modem is not achieving a 56K Internet connection.*

Solution 1:

Contact your ISP to verify that the number you are dialling supports V.90/V.92 speeds.

Solution 2:

Contact your telephone company to verify that the telephone line for your modem supports V.90/V.92 speeds.

Solution 3:

Line interference or the routing of the telephone call to your ISP may be causing a slower connection speed. Try placing the call again.

Solution 4:

Verify that the modem is connecting to a V.90/V.92 server. A pair of 56K modems will not connect to each other at 56K speeds.

* Capable of receiving at up to 56 Kbps and sending at up to 48 Kbps (or 31.2 Kbps with V.90 server). Due to FCC regulations on power output, receiving speeds are limited to 53.3 Kbps. Actual speeds may vary. V.92 and V.90 features require compatible phone line and support from your Internet Service Provider (ISP). USRobotics modems featuring V.92 enhancements are backward compatible and will negotiate the highest posible speed when connecting to an ISP. Typical recieve speeds range from 40 Kbps to 53 Kbps.