Installation Instructions

Prepare for installation.

CAUTION: To avoid the risk of electrical shock, make sure your computer and all peripheral devices are turned off and unplugged. Disconnect all telephone cables from any existing modems before opening the computer's cover. Touch an unpainted metal area of your computer's case to ground yourself, which protects your equipment from electrostatic discharge.

NOTE: USRobotics recommends uninstalling any other modems that are installed in your system and unplugging all telephone cords connected to those modems. Refer to your previous modem's documentation for instructions.

Write your new USRobotics modem's serial number in your Quick Installation Guide. The serial number is located on the white bar code sticker on the modem and on the modem's box. If you ever need to call our Technical Support department, you will need this number and your Model Number to receive assistance.

The Model Number is 5671.

Install the modem.

Step 1: Physically install the modem in your computer.

Turn off your computer and all peripheral devices. Unplug your computer and remove the computer's cover. Remove the expansion slot cover at the back of an empty PCI expansion slot. PCI slots are usually white in color. The slot cover is on the back of your computer and covers an opening on your computer's case. The slot cover could be held in place with a screw or a clip.

Insert the modem into the PCI slot. You may need to rock the modem back and forth while pressing down firmly to properly seat the modem in the PCI slot.

The modem's metal bracket will cover the opening on the back of the computer. If applicable, secure the modem with the screw or clip you removed. Replace the computer's cover.

Step 2: Connect the modem to an analogue phone line.

Plug one end of the provided phone cord into the jack on the modem labeled . Plug the other end into an analogue phone wall jack.

CAUTION: The USRobotics 56K PCI Faxmodem requires a standard analogue telephone line. Do not connect your modem to a digital telephone line. Digital lines are commonly used in office buildings and hotels. If you are unsure whether your line is analogue or digital, ask your network administrator or your local telephone company.

Step 3: Install the modem drivers.

Driver installation varies by operating system. Click the link below for your version of Windows:

Windows XP

NOTE: If at any time during the installation you are prompted to select the location of your installation drivers, select the following location on the Installation CD-ROM (assuming D: is your CD-ROM drive): D:\2000_XP

  1. Reconnect your computer and peripherals and turn your computer on.
  2. Log into Windows.
  3. When the Found New Hardware Wizard appears, select No, not this time and click Next.
  4. Insert the Installation CD-ROM into your CD-ROM drive.
  5. When a Hardware Installation warning appears, click Continue Anyway*.
  6. When Windows is finished installing the drivers, click Finish.

Windows 2000

NOTE: If at any time during the installation you are prompted to select the location of your installation drivers, select the following location on the Installation CD-ROM (assuming D: is your CD-ROM drive): D:\2000_XP

  1. Reconnect your computer and peripherals and turn your computer on.
  2. Log into Windows.
  3. When the Found New Hardware Wizard appears, click Next, then insert the Installation CD-ROM into your CD-ROM drive.
  4. Select Search for a suitable driver for my device (Recommended) and click Next.
  5. Select CD-ROM drives and click Next.
  6. When Windows locates the correct drivers for the PCI Simple Communications Controller, click Next.

    7. If a "Digital Signature Not Found" screen appears, click Yes to continue.*

  7. When Windows is finished installing the drivers, click Finish.

Windows Me

NOTE: If at any time during the installation you are prompted to select the location of your installation drivers, select the following location on the Installation CD-ROM (assuming D: is your CD-ROM drive): D:\

  1. Reconnect your computer and peripherals and turn your computer on.
  2. Log into Windows.
  3. When the Add New Hardware Wizard appears, insert the Installation CD-ROM into your CD-ROM drive.
  4. Install the U.S. Robotics V.92 PCI Modem Enumerator as follows:
    1. Select Automatic search for a better driver (Recommended) and click Next.
    2. When the wizard is finished installing the drivers, click Finish.

    The wizard then begins a search for drivers for U.S. Robotics V.92 PCI Modem.

  5. Install the U.S. Robotics V.92 PCI Modem as follows:
    1. Verify that Automatic search for a better driver (Recommended) is selected and click Next.
    2. When Windows is finished installing the drivers, click Finish.

Windows 98

NOTE: If at any time during the installation you are prompted to select the location of your installation drivers, select the following location on the Installation CD-ROM (assuming D: is your CD-ROM drive): D:\

  1. Reconnect your computer and peripherals and turn your computer on.
  2. Log into Windows.
  3. When the Add New Hardware Wizard appears, insert the Installation CD-ROM into your CD-ROM drive and click Next.
  4. Install the U.S. Robotics V.92 PCI Modem Enumerator as follows:
    1. Select Search for the best driver for your device (Recommended) and click Next.
    2. Select CD-ROM and click Next.
    3. When the wizard locates the correct drivers for the U.S. Robotics V.92 PCI Modem Enumerator, click Next.
    4. When the wizard is finished installing the drivers, click Finish.

    The wizard then begins a search for drivers for U.S. Robotics V.92 PCI Modem.

  5. Install the U.S. Robotics V.92 PCI Modem as follows:
    1. Click Next.
    2. Select Search for the best driver for your device (Recommended) and click Next.
    3. Select CD-ROM and click Next.
    4. When Windows locates the correct drivers for the U.S. Robotics V.92 PCI Modem, click Next.
    5. When Windows is finished installing the drivers, click Finish.

Windows 95

NOTE: If at any time during the installation you are prompted to select the location of your installation drivers, select the following location on the Installation CD-ROM (assuming D: is your CD-ROM drive): D:\

  1. Reconnect your computer and peripherals and turn your computer on.
  2. Insert the Installation CD-ROM into your CD-ROM drive before Windows opens.

    3. NOTE: You need to install both the U.S. Robotics V.92 PCI Modem Enumerator and the U.S. Robotics V.92 PCI Modem.

  3. When the New Hardware Found or Update Device Driver Wizard appears, follow the on-screen instructions.

Install the software.

Insert the Installation CD-ROM into your CD-ROM drive. The Installation CD-ROM window should automatically appear.

If your Installation CD-ROM is already in the drive, and the Installation CD-ROM interface is not displayed, eject and reinsert the Installation CD-ROM. If the CD-ROM interface still does not appear, click Windows Start and then Run. Type D:\setup.exe in the "Run" dialog box. (If your CD-ROM drive uses a different letter, type that letter in place of "D.")

Install the Instant Update software.

The Instant Update software automatically notifies you of any updates to your modem's code.

To install the Instant Update software:

  1. At the Installation CD-ROM interface, click Software.
  2. Select Instant Update and then click Install.
  3. Follow the on-screen instructions to install the Instant Update software.

Install the Internet Call Notification software.

Internet Call Notification enables the V.92 feature "Modem On Hold," which allows you to suspend your Internet connection when there is an inbound telephone call.

If you are connecting to a service provider that supports V.92, you will receive a message informing you of an incoming call. In addition, if you subscribe to Caller ID service, the number of the incoming call will be displayed in the computer's message window. You will then have the option to accept the call or to ignore it. If you choose to accept the call, another message will appear notifying you of the length of time that the provider's system will wait on hold before the data connection is terminated. You can then return to the connection when the call is completed without losing the connection.

If you are connecting to a server that does not support V.92, you will receive a message informing you of an incoming call. You will then have the option to accept the call or to ignore it. If you choose to accept the call, your data connection will be terminated.

To install the Internet Call Notification software:

  1. At the Installation CD-ROM interface, click Software.
  2. Select USRobotics Internet Call Notification and click Install.
  3. Follow the on-screen instructions to complete the installation of the software.

Register your modem.

When you register your modem online, USRobotics will use your information to:

We respect our customers' privacy. USRobotics will not sell or provide any personal information that identifies you or any individual to any outside source.

To register your modem:

  1. Connect to your Internet service provider.
  2. At the Installation CD-ROM interface, click Support.
  3. Select Product Registration and click the link to register your modem.
You can also register your modem online at http://www.usr.com/productreg