Using USR MoH

To use USR MoH, you need to have a V.92 connection to the Internet and call waiting service on your telephone line. You can use USR MoH if you do not have caller ID service, but caller information will not display.

Settings

To access the MoH settings, right-click the tray icon and select V.92 Modem On Hold Settings.

For more information about the setting in MoH, do one of the following to open the Help file:

Accepting a Call

If you are connecting to a server that supports V.92:

  1. A message displays informing you of an incoming call. Click Answer to take the call, or Ignore to drop the call.

Note: If you pick up your handset before pressing the Answer button, your line will not switch to the incoming call.

  1. A connection will be established with the call.
  1. Pick up your telephone handset within 15 seconds.

Note: If you pick up your phone too late, the incoming call will be dropped.

  1. A message will appear notifying you of the length of time before the data connection is terminated. This length of time is determined by your telephone service provider.
  2. You can then return to the connection when the call is completed without losing the connection.

If you are connecting to a server that does not support V.92:

  1. A message displays informing you of an incoming call. Click Answer to take the call, or Ignore to drop the call. When you accept the call, your data connection will be terminated.

Note: If you pick up your handset before pressing the Answer button, your line will not switch to the incoming call.

  1. A connection will be established with the call.
  1. Pick up your telephone handset within 15 seconds.

Note: If you pick up your phone too late, the incoming call will be dropped.

Placing a Voice Call

With USR MoH, you can place a voice telephone call while you are connected with a dial-up connection.

  1. Right-click the system tray icon and select Place Voice Call.
  2. Click Call.
  3. Pick up the telephone handset, then dial to place your call.
  4. When the call is complete, hang up the handset and click Resume Data Call, then click OK.

A connection will be established with your ISP, the window will close and you should be back online.

Switching Back to Your Internet Connection

Your ISP will terminate your Internet connection if you have not ended your call before the determined length of time. USR MoH displays a countdown of your remaining time.

To return to your Internet connection:

  1. Hang up the telephone handset.
  2. Click Resume Data Call, then click OK.

A connection will be established with your ISP, the window will close and you should be back online.

To continue your phone conversation and drop your Internet connection:

Talk until the timeout elapses, and the Internet connection will automatically be dropped.