Hardware Installation

Configuring the 4-Port Broadband Router

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Broadband Router User Guide (Windows 95, 98, 2000, NT, Me, XP, and Macintosh)

Frequently Asked Questions

Question: What can I do if the 4-Port Broadband Router can't obtain an IP address from my ISP?


  1. Make sure that your broadband modem, analog modem, or ISDN modem is connected properly.
  2. Try unplugging then plugging back in your cable or DSL modem in order to reset it.
  3. If you are using dynamic IP addressing, make sure that your cable or DSL modem is DHCP-capable.
  4. Some ISPs require that you use a registered MAC address.
Question: What can I do if the specified installation procedure did not work?


  1. Try unplugging then plugging in your cable or DSL modem in order to reset it.
  2. Unplug the power supply. Press in and hold the RESET button. While holding the RESET button, plug in the power supply. When the 4-Port Broadband Router has power again, continue to hold the RESET button until the SYSTEM LED begins flashing. This will reset the 4-Port Broadband Router to the factory default settings.

Question: What type of cable do I need to use to connect my broadband modem to the 4-Port Broadband Router?


Some types of broadband modems require that you use a cross-over cable to connect to the 4-Port Broadband Router. Use the cables that were included with your 4-Port Broadband Router and with your modem. Contact your ISP if you are still uncertain about which type of cable you must use.

Question: How do I access the Configuration Utility?


Launch your Internet browser and enter the default IP address,

Question: Does the 4-Port Broadband Router support IPSec or PPTP?


The 4-Port Broadband Router supports IPSEC and PPTP pass-through.

Question: What type of firewall is the 4-Port Broadband Router equipped with?


A: The 4-Port Broadband Router uses NAT and TCP/IP port inspections.

Question: What is NAT?


Network Address Translation (NAT) translates multiple IP addresses on the private LAN to one public address that is sent out to the Internet. This provides security since the IP address of a computer on the LAN is not transmitted to the Internet. The user can have multiple private addresses behind the single address that was provided by the ISP.

Question: What is DMZ?


DMZ stands for Demilitarized Zone. This feature allows one IP Address to be exposed to the Internet. DMZ allows only one computer to be exposed when multiple TCP/IP ports need to be open. If you want to use DMZ, you must set computer with a static IP.

Question: If DMZ is used, does the exposed user share the public IP with the 4-Port Broadband Router?


No, all specific requests are forwarded to the DMZ host.

Question: What should I do if I am unable to access my email or the web page of my ISP?


You should contact your ISP to get the full URL and then perform the following steps:

  1. Connect your broadband modem directly to one of your computers.
  2. Perform the ping command by clicking Windows Start and then Run. In the Run dialog box, Windows 95, 98, and Me users should type command. Windows 2000, NT, and XP users should type cmd. All users should then enter the following command: ping xxx, where xxx is the complete URL for your ISP.
  3. After you get the IP Address, enter the IP address on the mail server option or the Internet browser.

Question: Why can't I access the Configuration Utility?


You may have to remove the proxy settings or the dial-up settings on your Internet browser.

Question: What is the maximum number of users that the 4-Port Broadband Router will allow?


If you attach additional hubs to the 4-Port Broadband Router, up to 253 separate users can connect to the 4-Port Broadband Router.

Question: Is the 4-Port Broadband Router compatible across different platforms?


Any platform that supports Ethernet & TCP/IP is compatible with the 4-Port Broadband Router.

Question: Will the 4-Port Broadband Router allow you to use your own public IPs and Domain or do you have to use the IPs provided by the 4-Port Broadband Router?


The 4-Port Broadband Router mode allows for customization of your public IPs and Domain.

Question: How many ports can be forwarded at the same time?


You can forward 20 ports at the same time.

Question: Can the 4-Port Broadband Router be used in place of a modem?


No, the 4-Port Broadband Router must be used with a broadband modem, an analog modem, or an ISDN modem.

Question: What are the Advanced Settings?


The advanced features of the 4-Port Broadband Router include Firewall, NAT, Special Application, Virtual DMZ Host, Remote Management, and Client Filtering.

Question: Is there a security log feature for the 4-Port Broadband Router?


Yes, there is a security log feature in the Status page of the Configuration Utility.


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