Technical Support

1. Know your model and serial number.
   
   Your model number is 9108. You can find your serial number on the side of the package and on the bottom of the modem.
2. Go to the Support section of the U.S. Robotics Web site at www.usr.com/support
   
   Many of the most common difficulties that users experience have been addressed in the FAQ and Troubleshooting Web pages for your modem.
   
   The Support Web pages also contain information on the latest firmware and documentation updates.
3. Submit your technical support question using an online form, or contact the U.S. Robotics Technical Support Department.

For current support contact information, go to: www.usr.com/support/s-contact.asp