This page has been designed for printability. To print this document, click the Print button on your browser's toolbar. When you are finished, click the Close Window button located at the upper-right or bottom of the page to close this window and return to the previous page.

I cannot plug my power supply into my modem, model number USR815630B

A small number of these modems were shipped with an incorrect power supply. Please call USRobotics Technical Support to obtain a new power supply for your modem. A new power supply will be sent to you quickly and free of charge. Go to http://www.usr.com/international.asp to find the correct phone number for your country.

Was this FAQ helpful? (1 = not helpful, 5 = very helpful)
1   2   3   4   5  
Did it resolve your problem?
Yes Yes   No   Not sure (haven't tried it yet)  
Additional Comments (255 characters maximum)

Close Window