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Equipment and Line Sharing
Question: What identifies an incoming fax call for automatic routing?
Question: What is the difference between line sharing products which route inbound calls by using tone recognition and those which route inbound calls by ring pattern recognition?
Units which route inbound calls based on “ring pattern” are using a process called Distinctive Ring Recognition. These units do not “answer” the telephone company ring, but instead count the ring bursts within the ring interval, i.e. single, double or triple ring pattern. They then route the call to the device associated with the ring pattern; for example, a double ring would be directed to the 2nd device port. These units require additional phone number(s) provided by the phone company to ring on the same line. Since the unit does not answer the call, it is compatible with phone company services such as Voice Mail or Call Forwarding.
Question: What types of equipment can be connected to the Call Director?