If the test fails, follow the troubleshooting procedures listed below and rerun the diagnostics tests by clicking on the Rerun Diagnostic Tests button at the bottom of this page. If all the tests pass, close and restart your Web browser to access the Internet.
Troubleshooting:
Verify that the Wireless configurations from your computer and your ADSL Gateway are matched and corrected.
Turn off the ADSL Gateway, wait 10 seconds and turn it back on.
With the gateway on, press the Reset button on the ADSL Gateway for at least five seconds and release it. This resets the ADSL Gateway to its default settings. Wait for the ADSL Gateway to initialize, then close and restart your Web browser. To reconfigure the gateway, type your DSL Account username and password.
Contact ISP Technical Support if you have tried all of the above and still are experiencing a fail condition.