If the support information in this section doesn't help you solve your issue, you can contact a USR Help Desk Technician directly.
|Manuals and other Documents|
|Drivers and Firmware|
|Driver Version 18.104.22.168 - Windows Vista 32 bit, Vista 64 bit, and 7|
|Note: The modem will initially install using the default driver provided by Windows Vista. Our enhanced driver is available by following the instructions below:|
- Download the file to a temporary location on your computer's hard disk drive.
- Double-click the file and follow the USRobotics Modem Installation Wizard to update modem driver.
|Installation file Version 22.214.171.124 for Windows 95, Windows 98, Windows NT, Windows Me, Windows 2000, Windows XP, Server 2003, XP 64 bit, and Server 2003 64 bit INF file for 000839-09 |
|Note: U.S. Robotics Internet Call Notification and BVRP PhoneTools are not supported on a 64-bit operating system.|
Copy this file to a temporary location on your hard disk drive. In Control Panel, double-click Modems and remove all Sportster modems. Restart your computer. When prompted, select "Change" or "Have Disk" and direct the installation to the temporary location. Select the appropriate model and then follow the prompts to finish the installation.
|00083909.inf||20 KB ||10-21-05|
|Win 95/98/NT INF file for 000839-08 |
|Copy this file to a blank 3.5-inch disk. In Control Panel, double-click Modems and remove all Sportster modems. Restart your computer. When prompted, select "Change" or "Have Disk" and direct the installation to the 3.5-inch disk drive. Select the appropriate model and then follow the prompts to finish the installation.|
|00083908.inf||19352 bytes ||08-13-98|
|Firmware Version 5.8.4|
|Windows Flasher||295 KB||05-07-09||
Cellular Modems and Gateways make the M2M world go round.
Learn all about Cellular
Get your SPAN ports back and truly see into your network traffic.
Start Tapping now!
Stay on top of product releases, special offers, and the latest news by following us on Facebook and Twitter.
Activate your USRobotics product warranty online.
Learn how to send your product in for warranty service.