USR8500 USRobotics USB ADSL Modem

  • My computer did not recognize the modem.
  • The drivers are installed, the power LED is ON, the phone line is connected, but the data light is off or keeps flashing.
  • Configuring the TCP/IP Settings.
  • Uninstalling the Modem.

    Additional Support

    If the support information in this section doesn't help you solve your issue, you can contact a USR Help Desk Technician directly.

    Manuals and other Documents

    OS Compatibility




    2012 R2







    Vista 64


    XP 64




    98 SE

    98 FE





    Drivers and Firmware
    Windows 98, Me, and 2000 drivers
    Note: In order to prevent your browser from trying to open these files, right-click on the file and select Save Target As... to download.

    This zip file contains the drivers for the USRobotics USB ADSL Modem. Follow these steps to install the drivers:
    1. Download the file to a temporary location on your computerís hard disk drive such as C:\temp.
    2. If you have not already done so, connect the modem to your PC using the provided USB cable and connect the RJ-11 phone cord to the DSL jack on the ADSL Modem.
    3. Windows will automatically detect the USB ADSL modem and launch the Add/Remove Hardware Wizard. Select the location to which you extracted the contents of the file and click Next. Follow the prompts to complete the installation.
    4. Configure the DSL software settings using the required settings provided by your DSL Service Provider. Refer to the USB ADSL Modem Manual for further assistance, if needed.
    usb-adsl-drivers.zip3.19 MB 06-26-01

    Beta Drivers for Macintosh

    Note: This file only works on Macintosh operating systems 9.2 and earlier.

    Follow the directions below to download the drivers.

    1. Double-click the driver and unstuffit. The main folder will appear.
    2. Click the main folder and click DSL Modem Install_EN Disk.
    3. Click Installer and follow the instructions.
    4. Connect the modem to your computer using the provided USB cable and connect the RJ-11 phone cord to the DSL jack on the ADSL Modem.
    Note: Shortly after the modem is plugged in, the Power and Data LEDs should start blinking. To verify the ADSL connection, click Control Panel and then ADSL Setup. DSL connection information will appear.

    USRobotics is providing this beta driver set as is and is currently offering limited support, staying consistent with the drivers on this page

    USR_3Mbps_1.1.0008Q.sea.hqx1.37 MB03-06-02

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    Electronic product documentation is provided as a courtesy to USRobotics customers. These are electronic versions of the original documentation. Some of the information contained within this documentation, including the support contact information, is subject to change.