I am unable to create a wireless connection to a wireless router or access
point.
Possible Solution:
Verify that you are using the same SSID, Channel, and Security information
as the wireless router or access point. Perform the following steps to verify
and, if necessary, update the settings:
- Either right-click the Utility icon in the system tray and select Open
Utility or left-click the Utility icon once and then click Advanced.
- In the Wireless Networks screen, browse through the list of available wireless
network devices and locate the correct wireless router or access point. If
you do not see the correct device, click Refresh to update the list.
When you locate the correct wireless router or access point, select it and
then click Configure. If the correct device still does not appear,
click Add under the Preferred networks section and manually update
the appropriate information to create the entry.
- When the Properties window appears, verify and, if necessary, update the
appropriate connection and security information for the wireless network device.
Make sure you do not have the checkbox next to This is a computer-to-computer
(ad hoc) network selected. When you are finished, click OK.
- On the main screen, click Apply and a connection will be established.
Return to Troubleshooting page