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Contents:

Welcome to 56K Information Access

Product Features

Installation for All Operating Systems >

Troubleshooting

Technical Reference

Glossary

Regulatory Information

Limited Warranty

56K Faxmodem User's Guide and Reference

Installation for All Operating Systems

Step1: Prepare for installation.

NOTE! Before you begin, we recommend you uninstall any other modems you have in your system. Refer to your previous modem's documentation for instructions.

Write down your new USRobotics modem's serial number, which is located on the white bar code sticker on the modem and on the modem's box. If you ever need to call our Technical Support department, you will need this number to receive assistance.

Step 2: Connect the modem to the computer.

Shut down your computer and connect the serial modem cable to the modem and the computer.

Step 3: Connect the modem to an analogue phone line.

Plug one end of the provided phone cord into the jack on the modem and plug the other end into an analogue phone wall jack.

WARNING: The phone socket you use must be for an ANALOGUE phone line. Most office phones are wired through DIGITAL lines. Be sure you know what type of line you have. The modem will be damaged if you use a digital phone line.

Step 4: Plug in the modem's power supply.

Plug the power supply into the jack on the modem and the other end into an electrical outlet. Turn on the modem. The power button (labelled on the modem's underside) is located on the side of the modem.

NOTE! If the power light does not illuminate, the modem may not be turned on. Make sure the power supply is connected between the modem and the electrical outlet.

If you have Windows 95/98/Me Operating Systems:

Step 5: Install the modem drivers.
Turn on your computer. After the New Hardware Wizard detects your modem, insert the Installation CD-ROM into your CD-ROM drive. Follow the onscreen prompts to complete the installation.

If you have Windows NT:

Step 5: Install the modem drivers.

Turn your computer on. Insert your Installation CD-ROM before you log in. Click Windows Start, Settings, and Control Panel. Double-click Modems. When the Install New Modem screen appears, click Next to have Windows detect your new modem. When your modem is detected, click Change. Click Have Disk. Make sure the location of your CD-ROM drive is selected. Select USRobotics. Select USRobotics 56K Ext (non-PnP).
Click OK and then Next. When you see the Modems Properties tab, you will see the COM port that is assigned to your modem. Click Close. If the Systems Settings Change window appears, click Yes to restart your computer.

If you have Windows 2000:

Step 5: Update the driver from the CD

Click Windows Start, Settings, and Control Panel. Double-click System, click the Hardware tab, and click the Device Manager button. Click to expand Modems, and double-click Standard Modem. Click the Driver tab and click the Update Driver button. When the Upgrade Device Driver window appears, click Next. Select Search for a suitable driver for my device (recommended) and click Next. Select CD-ROM drives, click Next, and then click Next again. A Digital Signature Not Found warning may appear*. If it does, click Yes. Click Finish to complete the installation.

If you have Windows XP:

Step 5: Install the modem drivers.

Turn on your computer. After the New Hardware Wizard detects your modem, insert the Installation CD-ROM into your CD-ROM drive. Wait while the Wizard searches. Select USRobotics 56K FAX EXT and click Next. A Windows Logo testing message will appear*. Click Continue Anyway. Click Finish to complete the installation.

* USRobotics has thoroughly tested in conjunction with the supported hardware and has verified compatibility with Windows 2000/XP.

All Operating Systems:

Step 6: Install the communications software.

Reinsert the Installation CD into the CD-ROM drive. An interface will appear that will enable you to install ControlCenter, Internet Call Notification, and Phonetools/Winphone software and view the User Guide for your modem. (If the interface does not appear automatically, click Windows Start and then click Run. In the Run dialog box, type D:\setup.exe. If your CD-ROM drive uses a different letter, type that letter in place of "D").