This basic procedure addresses a number of symptoms that you might experience
with your access point:
Verify that the power cord and the Ethernet cable are connected securely at both ends.
Ensure that the power outlet to which the access point is connected is a live outlet.
Make sure that the access point is receiving power and that following LEDs are on:
(power, WLAN, and LAN).
For connectivity issues, try rebooting the access point by disconnecting and then reconnecting its power supply.
For wireless connections:
Low link quality or range can be caused by environmental interference,
such as lead-based paint and concrete walls, or some electronic items, such as 2.4GHz phones.
Try moving the antennas of the access point or repositioning the wireless client to improve the link quality.
Verify that the following settings on the connected device match those of the access point.
Mode
Network name or SSID
Security type and key, psk, or passphrase.
Refer to your device's documentation to determine how to
change these settings.
If you still have trouble using the access point, follow the procedure below that best describes your symptom.
(power, WLAN, and LAN).