Troubleshooting

I am unable to communicate with the Wireless MAXg Access Point.

The Wireless MAXg Access Point Detection Utility is not locating the correct access point.

I can't connect to the Web User Interface of the Wireless MAXg Access Point.

My Wireless MAXg Access Point’s Web User Interface is not responding, but I can still access the Internet.

I am no longer able to access the Internet.

I am unable to establish a wireless connection to the Wireless MAXg Access Point.

My computer does not establish a wireless connection to the Wireless MAXg Access Point after I changed the settings.

I am experiencing poor wireless link quality.

My Wireless MAXg Access Point is not appearing when I scan for it with a wireless adapter.

The Wireless MAXg Access Point is not receiving any power.

My Wireless MAXg Access Point is not responding after I performed a firmware upgrade.

I am using an operating system other than Windows and need to configure the Wireless MAXg Access Point.

Troubleshooting Ping Procedure

My wireless unicast connection is very slow while another client is using the access point for a multicast stream, such as videoconferencing or Internet radio.