Verify that the power cord and the Ethernet cable are connected securely at both ends.
Ensure that the power outlet to which the access point is connected is a live outlet.
Make sure that the access point is receiving power and that following LEDs are on:
(power, WLAN, and LAN).
For connectivity issues:
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Turn off all of your networking devices. If a device does not have a power switch, disconnect its power supply.
- Starting with the device closest to your ISP connection and ending with the access point, supply power to the networking devices, one at a time, letting each device's LEDs stabilise before supplying power to the next one.
- Restart your computer.
For wireless connections:
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Low link quality or range can be caused by environmental interference, such as lead-based paint and concrete walls, or some electronic items, such as 2.4GHz phones. Try moving the antenna of the access point or repositioning the wireless device to improve the link quality.
- Verify that the device is set to infrastructure mode.
Verify that the following settings on the connected device match those of the access point.
Network name or SSID
-
Security type and key or passphrase.
Refer to your device's documentation to determine how to change these settings.