Troubleshooting

This section describes common problems you may encounter and possible solutions to them. The Wireless Router can be easily monitored through panel indicators to identify problems.

The Power LED is not lit.

I cannot ping the router from the attached LAN.

I cannot connect to the Internet.

I forgot or lost the password for the Wireless Router.

A wireless client cannot connect to the Wireless Router.

The Wireless Router cannot be detected by a wireless client.

I cannot access the router's Web User Interface.

I am no longer able to access the Internet through the Wireless Router.

My Web User Interface for the Wireless Router is not responding, but I can still access the Internet.

My computer does not recognise the wireless function of the Wireless Router after I changed the settings.

I cannot achieve 54 Mbps connections to the Wireless Router.

The router is blocking connection to my Internet gaming server.

Troubleshooting Ping Procedure