Contents:

Installing the Modem

USRobotics SureConnect ADSL Ethernet Utility

   Monitor Tab
   Test Tab
   Configuration & About
   Upgrade Tab

Uninstall Modem and Software

Troubleshooting

ADSL Standards and Protocols

Limited Warranty & Technical Support

Regulatory Information

Glossary

USRobotics SureConnect

ADSL Ethernet Modem Users Guide

Windows 95, 98, 2000, Me, XP, NT 4.0 or later, Mac, and Linux

Uninstall Modem and Software

Microsoft Windows 95

Microsoft Windows 98 and Me

Microsoft NT 4.0

Microsoft Windows 2000 and XP

Linux and Macintosh

Microsoft Windows 95

• Click Windows Start, select Settings and click Control Panel.
• Double-click Add/Remove Programs icon.
• On the Install/Uninstall tab, select the USRobotics SureConnect ADSL Modem. You may have to scroll down to locate this program. Click the Remove button.
• The Modify, Reinstall or Uninstall screen will display. Click Uninstall and select Yes if asked to confirm the uninstall.

All components will then be uninstalled from the computer.

Microsoft Windows 98 and Me

You can remove the USRobotics SureConnect ADSL USB Modem software drivers by performing the following steps.

• Click Start, select Settings, and click Control Panel. 
• From the Control Panel, double-click Add/Remove Programs.
• The Add/Remove Programs screen will display all the programs you currently have installed. Locate and select the U.S. Robotics SureConnect ADSL Modem.
• Click the Add/Remove button.
• The Modify, Reinstall or Uninstall screen will display. Click the Uninstall button.
• You will then be asked to confirm that you would like to uninstall the modem completely, click Yes.  Setup will remove the modem drivers.  This may take a few minutes.
• The Uninstall Complete screen will display, click Finish.
• Unplug the cables from the modem. 

Microsoft NT 4.0

• Click the Start button and select Settings, then click Control Panel.
• Double-click the Add/ Remove Program icon.
• The Add/Remove Programs screen will display all the programs you currently have installed. Locate and select the USRobotics SureConnect ADSL Modem. You may have to scroll down to locate this program.
• Click the Add/Remove button.
• The Modify, Reinstall or Uninstall screen will display. Click the Uninstall option and then click Next.

All components will then be uninstalled from the computer.

Microsoft Windows 2000 and XP

• Click Start, select Settings and click Control Panel. 
• When the Control Panel displays, double-click Add/Remove Programs.
• The Add/Remove Programs window will display, select U.S. Robotics SureConnect ADSL Modem.
• Click the Change/Remove button.
• Select the Remove all installed components option and click Next.
• You will then be asked to confirm that you would like to uninstall the modem completely, click Yes.  Setup will remove the modem drivers.  This may take a few minutes.
• The Maintenance Complete screen will display, click Finish.
• Unplug the cables from the modem and click the OK button.

This process will also uninstall the USRobotics SureConnect ADSL utility.

Linux and Macintosh