USRobotics

 

Contents:

USRobotics SureConnect ADSL USB/Ethernet Modem

Installing the Modem

SureConnect Utility 
Monitor Tab
Test Tab
Configuration & About
Upgrade Tab

Configure the Static IP Address

Uninstall the Modem

Troubleshooting

ADSL Standards & Protocols

Limited Warranty & Technical Support

Regulatory Information

Glossary

 

USRobotics SureConnect ADSL USB/Ethernet Modem User Guide

Windows 95, 98, 2000, Me, XP, NT 4.0 or later, Macintosh, and Linux

Regulatory Information

Manufacturer’s Declarations of Conformity
FCC Declaration of Conformity
We declare under our sole responsibility that the USRobotics SureConnect ADSL USB/Ethernet Modem to which this declaration relates, is in conformity with the following standards or other normative documents:

ANSI C63.4-1992 Methods of measurement
Federal Communications Commission 47 CFR Part 15, subpart B
1) 15.107 (e) Class B Conducted Limits
2) 15.109 (g) Class B Radiated Emissions Limits

FCC Class B Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

  • this device may not cause harmful electromagnetic interference, and
  • this device must accept any interference received including interference that may cause undesired operations.

Radio and Television Interference
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates and uses radio frequency energy and, if not installed and used in accordance with the instructions, may cause interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna or cable input device.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

The user may find the following information prepared by the Federal Communications Commission helpful:

Consult the dealer or an experienced radio/TV technician for help.

Telephone Interference Bulletin
This document is available on the Internet through the FCC Consumer Information Bureau Home Page at http://www.fcc.gov/cib. Under Consumer Information Directory>Telephone>Miscellaneous Telephone Information, select Interference to Telephones.

Caution: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.
In order to maintain compliance with the limits of a Class B digital device, USRobotics requires that you use a quality interface cable when connecting to this device. Suggested cable type is 90 ohm USB cable for the USB port, and standard telephone cable for the RJ-11 port. The telco cable needs to be connected with a minimum 26AWG telephone cable.

UL Listing/C-UL Listing
This information technology equipment is UL Listed and C-UL Listed for the uses described in this User's Guide.

FCC Part 68 Registration
Customer Information
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US: AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.
This equipment uses the following Universal Service Order Code (USOC) jacks: RJ-11.

A plug and jack used to connect this equipment to the premise's wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See this document for details.

The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for this product is part of the product identifier that has the format US: AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3).

If this equipment, USRobotics SureConnect USB/Ethernet Modem, causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice is not practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.

If trouble is experienced with this equipment, for repair or warranty information, please contact:

USR - Walnut
528 Spanish Lane
Walnut, CA 91789

If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.

There are no serviceable parts in this equipment.

If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.

For Canadian Modem Users
Utilisateurs de modems au Canada
Industry Canada (IC)

This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the interference-causing equipment standard entitled Digital Apparatus, ICES-003 of Industry Canada.

Le présent appareil numérique n’émet pas de bruits radio-électriques dépassant les limites applicables aux appareils numériques de la classe B prescrites dens le Règlement sur le brouillage radioélectrique édicté par l’Industrie. NMB-003

Customer Information
Notice: This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications. This is confirmed by the registration number. The abbreviation, IC, before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met. It does not imply that Industry Canada approved the equipment.

Notice: The Ringer Equivalence Number (REN) for this terminal equipment is 0.1B. The REN assigned to each terminal equipment provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed five.

AVIS : Le nombre équivalent de sonneries (REN) affecté à chaque terminal indique le nombre maximal de terminaux qui peuvent être branchés à une interface téléphonique. L’équipement terminal d’une interface peut comporter toute combinaison d’appareils, à la condition unique que le nombre équivalent total des sonneries de tous les appareils ne dépasse pas 5. Le nombre équivalent des sonneries se trouve sur la base du modem.

AVIS: L’étiquette d’Industrie Canada (IC) permet d’identifier le matériel homologué. Cette homologation signifie que le matériel est conforme à certaines normes de protection, d’exploitation et de sécurité des réseaux de télécommunications, comme le prescrivent les documents qui portent sur les exigences techniques relatives à l’équipement terminal. Cependant, le Ministère ne garantit pas que l’appareil fonctionnera à la satisfaction de l’utilisateur.

Avant d’installer ce matériel, l’utilisateur doit s’assurer qu’il est permis de le raccorder aux installations de l’entreprise locale de télécommunication. Le matériel doit également être installé selon une méthode de raccordement autorisée. Dans certains cas, le câblage intérieur de la compagnie étant associé à une ligne individuelle, le service individuel peut être étendu au moyen d’un connecteur certifié (rallonge téléphonique). L’abonné ne doit pas oublier que la conformité aux conditions susmentionnées n’empêchera peut-être pas la dégradation du service dans certains cas. À l’heure actuelle, les compagnies de téléphone n’autorisent pas les utilisateurs à raccorder leur appareil au jack sauf dans des circonstances précises énoncées dans les contrats et tarifs de ces compagnies.

Les réparations de matériel homologué doivent être coordonnées par un représentant désigné par le fournisseur. L’entreprise de télécommunications peut demander à l’utilisateur de débrancher un appareil à la suite de réparations ou de modifications effectuées par l’utilisateur ou à cause d’un mauvais fonctionnement de l’appareil.

AVIS: L’étiquette d’Industrie Canada identifie le matériel homologué. Cette étiquette certifie que le matériel est conforme aux normes de protection, d’exploitation et de sécurité des réseaux de télécommunications, comme le prescrivent les documents concernant les exigences techniques relatives au matériel terminal. Le Ministère n’assure toutefois pas que le matériel fonctionnera à la satisfaction de l’utilisateur.Avant d’installer ce matériel, l’utilisateur doit s’assurer qu’il est permis de le raccorder aux installations de l’entreprise locale de télécommunication. Le matériel doit également être installé en suivant une méthode acceptée de raccordement. L’abonné ne doit pas oublier qu’il est possible que la conformité aux conditions énoncées ci-dessus n’empêche pas la dégradation du service dans certaines situations.Les réparations de matériel homologué doivent être coordonnées par un représentant désigné par le fournisseur. L’entreprise de télécommunications peut demander à l’utilisateur de débrancher un appareil à la suite de réparations ou de modifications effectuées par l’utilisateur ou à cause de mauvais fonctionnement.Canadian Modem Users, your warranty and repair centre is:


USRobotics
Unit - 100
13751 Mayfield Place
Richmond, B.C. Canada V6V 2G9

Product Specifications for USRobotics SureConnect USB/Ethernet Modem
Standard Conformance
Basic ADSL

Standards and Specifications

  • Analog Devices 6484/6480 Eagle ADSL Chipset
  • Supports full-rate G.DMT (ITU-T G.992.1)and T1.413 Issue 2 ADSL:up to 8 Mbps downstream and up to 1 Mbps upstream
  • Supports G.Lite (ITU-T G.992.2) ADSL: up to 1.5 Mbps downstream and up to 512 Kbps upstream
  • Supports DSL handshaking (ITU-T G.994.1)
  • Multi-DSLAM interoperability including Alcatel, Globespan,Texas Instruments, and Analog Devices-based DSLAMs (results available upon request)

Transport Protocols:

  • RFC 2364 PPP over ATM
  • RFC 2684 (formerly RFC - 1483) Multi-protocol over ATM (Bridged and Routed)
  • RFC 2516 - PPP over Ethernet (drivers included, no third-party client needed)
  • Local loop to central office at up to 18,000 feet (5400 meters) when coexisting with plain old telephone service (POTS)

ATM Attributes:

  • AAL Type: AAL 5
  • ATM Service Class: UBR
  • Virtual Circuit Support: 1 PVC
  • DSL Auto-provisioning & ILMI v4.0
  • End-to-end loopback:OAM

Data Rate:
G.DMT: 8 Mbps (downstream), 1 Mbps (upstream)
G.Lite: 1.5 Mbps (downstream), 512 Kbps (upstream)

Media Type: Simultaneous data/voice (can coexist with HPNA)

Service Provider: Digital Subscriber Line Access Multiplexer (DSLAM)

Media Connection:

  • (2) RJ-45 10/100 Ethernet ports
  • (1) USB 1.1 compliant port
  • ADSL port (RJ-11)
  • Console port (RS-232)
  • AC into power supply

Ethernet cable connection to computer, RJ-11 connection to ADSL provider

Computer Requirements: Host Interface: Network Interface Card 10/100 (RJ-45)

Minimum System Requirements - USB Port

  • Pentium 200 MHz or faster compatible CPU
  • Host PC with Universal Serial Bus (USB) support
  • 32 MB RAM
  • 10 MB hard disk space
  • USRobotics SureConnect Installation CD-ROM requires Windows 98, Windows Me, Windows 2000, Windows XP, Mac OS 8.6 - 9.x, or Linux

Minimum System Requirements - Ethernet Port

  • Pentium or faster compatible CPU
  • Any computer with Ethernet 10/100 RJ-45 interface
  • 32 MB RAM
  • 10 MB hard disk space
  • Any operating system that supports an Ethernet connection with an IP stack
  • SureConnect Installation CD-ROM requires Windows 95, Windows 98, Windows Me, Windows NT 4.0, Windows 2000, or Windows XP

Minimum System Requirements - ADSL Network

  • ADSL and Internet service from your local telephone company or Internet Service Provider (ISP)

Physical Characteristics:
LEDs/Indicators:

  • Power
  • ADSL
  • USB
  • Ethernet

Dimensions:
Length 4.3 in. (10.9 cm)
Width 7.1 in. (18.0 cm)
Height 1.7 in. (4.3 cm)
Weight:8.2 oz (0.25 kg)

Power Consumption: Input: 120 V AC 60 Hz, Output: 19 AC DC 510 MA

Environmental
Operating Temperature Conditions: 32 - 122 °F (0 - 50 °C)
Operating Humidity: 5% to 90% non-condensing